Privacy Policy
Last Updated: April 01, 2026
This Privacy Policy explains how FALAH DYNAMIC INC. ("Company", "we", "us", or "our") collects, uses, discloses, stores, and protects personal information in connection with the SalahFalah mobile application, website, features, dashboards, and related services (collectively, the "Platform").
This Privacy Policy applies to users of the Platform, including individual users, visitors, mosque representatives, Islamic organizations, student associations, and others who interact with SalahFalah.
By accessing or using the Platform, you acknowledge that your personal information will be handled as described in this Privacy Policy.
1. Who We Are
FALAH DYNAMIC INC.
Halifax, Nova Scotia, Canada
Email: falahdynamic@gmail.com
If you have privacy-related questions, requests, or complaints, you may contact us using the details above.
2. Information We Collect
We may collect personal information and related data in the following categories, depending on how you use the Platform:
A. Account and Profile Information
We may collect information you provide when you create an account, sign in, complete your profile, or use account-based features, such as:
• Full name or display name
• Email address
• Phone number
• Password or authentication credentials (stored in secure authentication systems, not displayed publicly)
• Profile details, preferences, language, favorite mosques, prayer-related settings, saved items, or other account preferences
• Account identifiers or internal user IDs
B. Mosque and Organization Information
If you act on behalf of a mosque or organization, we may collect:
• Mosque or organization name
• Representative name and role
• Email address, phone number, and other contact details
• Address, location details, website, and social media links
• Mosque profile content, logos, images, schedules, announcements, events, and other submitted content
• Billing or subscription contact information
• Records of agreement acceptance, onboarding details, and related communications
C. User Content and Communications
We may collect information you submit through the Platform, such as:
• Correction requests, feedback, messages, reports, support requests, survey responses, or feature suggestions
• Mosque recommendations or page claims
• Uploaded images, logos, announcements, event information, or other content
• Communications sent to us by email, in-app forms, chat, or other support channels
D. Location Information
With your permission, we may collect or infer location-related information, including:
• Precise device location, where you choose to allow it
• Approximate location derived from device settings, IP address, or similar data
• Location-based search activity, such as nearby mosque lookups
You can usually control location permissions through your device settings.
E. Device, Technical, and Usage Information
We may automatically collect technical and usage information, such as:
• Device type, operating system, app version, language, and time zone
• IP address, browser type, mobile carrier, crash data, diagnostics, and device identifiers permitted by your device and applicable law
• Date/time of access, session activity, screens viewed, feature usage, clicks, navigation paths, and interactions with Platform features
• Log files, troubleshooting records, performance metrics, and security events
F. Payment and Subscription Information
If you purchase paid features or subscriptions, we or our third-party payment processors may collect information relating to billing and transactions, such as:
• Subscription plan, billing cycle, and payment status
• Payment processor transaction identifiers and invoice-related records
• Limited billing information needed to process or reconcile payments
We do not intend to store full payment card numbers on our own systems unless expressly stated otherwise. Payments may be handled through app stores, third-party processors, or invoicing systems.
G. Cookies and Similar Technologies
If we operate a website or web-based dashboard, we may use cookies, pixels, local storage, SDKs, and similar technologies to remember preferences, improve performance, analyze usage, support login sessions, and help operate the Platform.
3. How We Use Information
We may use personal information for the following purposes:
• To create and manage accounts
• To provide mosque discovery, prayer-related, informational, community, and account-based features
• To create, operate, display, and maintain mosque or organization pages and admin tools
• To process subscriptions, payments, invoices, renewals, and related account administration
• To provide customer service, support, and troubleshooting
• To communicate with you about the Platform, updates, service messages, onboarding, billing, and support matters
• To personalize features, preferences, recommendations, or location-based results
• To improve the Platform, develop new features, and analyze usage trends
• To monitor security, detect fraud, investigate misuse, and enforce our terms and policies
• To comply with legal obligations, respond to lawful requests, and protect our rights, users, mosques, and business
• To carry out other purposes disclosed at the time of collection or otherwise permitted by law
4. How We Share Information
We may share personal information in the following circumstances:
A. Service Providers and Vendors
We may share information with third-party service providers that help us operate the Platform, including providers of:
• Hosting and cloud infrastructure
• Authentication and account services
• Analytics, diagnostics, and crash reporting
• Payment processing and billing support
• Maps, geolocation, notifications, messaging, and communications
• Customer support tools
• Website, database, storage, and security services
These service providers are authorized to use personal information only as needed to provide services to us or as otherwise permitted by law.
B. Mosques and Organizations
If you interact with mosque-facing features, claim a mosque page, submit mosque information, contact a mosque, or act as an authorized representative of an organization, certain information may be shared with the relevant mosque or organization as needed to provide the requested feature or administer the account.
C. App Stores, Payment Processors, and Platform Partners
Information may be processed by Apple, Google, payment providers, invoicing providers, and other third parties where necessary to distribute the app, process subscriptions, or deliver platform functionality.
D. Legal and Safety Reasons
We may disclose information where we believe in good faith that disclosure is necessary or appropriate to:
• Comply with applicable law, regulation, legal process, or enforceable governmental request
• Enforce our agreements and policies
• Investigate fraud, abuse, security incidents, or illegal activity
• Protect the rights, safety, property, or operations of Falah Dynamic Inc., users, mosques, third parties, or the public
E. Business Transfers
If we are involved in a merger, financing, reorganization, acquisition, sale of assets, or transfer of the Platform or business, personal information may be disclosed, transferred, or reviewed as part of that transaction, subject to applicable legal requirements.
F. With Your Direction or Consent
We may share information when you request it, direct us to do so, or otherwise consent.
5. International Data Transfers
We are based in Canada, but the Platform may be used by individuals and organizations in multiple countries. Your information may be stored, processed, or accessed in Canada and in other jurisdictions where we or our service providers operate.
As a result, your personal information may be subject to the laws of jurisdictions outside your place of residence, including laws that may permit government, court, law-enforcement, or regulatory access in certain circumstances.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
• Maintain accounts and mosque listings
• Provide the Platform and related support
• Keep business, tax, billing, legal, and operational records
• Resolve disputes and enforce agreements
• Comply with legal obligations
Retention periods may vary depending on the type of information and the context in which it was collected. When information is no longer reasonably required, we will delete, anonymize, or securely destroy it where practical and appropriate.
7. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, modification, or destruction.
However, no method of transmission over the internet, mobile network, or electronic storage system is completely secure. Accordingly, we cannot guarantee absolute security.
8. Your Choices and Rights
Depending on how you use the Platform and the laws that apply, you may have some of the following choices or rights:
• Access and Update: You may review and update certain account information through your account settings or by contacting us.
• Location Permissions: You can enable or disable device location access through your device settings.
• Marketing and Notifications: You may opt out of optional marketing emails or notifications by using unsubscribe tools, in-app settings, or device notification settings, although we may still send service-related messages.
• Account Deletion: You may request deletion of your account and associated personal information, subject to legal, security, billing, fraud-prevention, and record-retention obligations.
• Access, Correction, or Complaint Requests: You may contact us to request access to, correction of, or information about our handling of your personal information, or to make a privacy complaint.
We may need to verify your identity before responding to certain requests.
9. Children's Privacy
The Platform is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so we can review and take appropriate action.
10. Third-Party Content and Services
The Platform may contain links to third-party websites, services, mosque pages, donation pages, maps, social media services, or other external platforms. We do not control those third parties and are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing information to them.
11. Cookies, Analytics, and Similar Tools
If we use analytics, cookies, SDKs, or similar technologies, we may use them to:
• Remember settings and preferences
• Keep you signed in
• Understand feature usage and performance
• Detect errors and improve stability
• Measure engagement and improve the Platform
Where required by applicable law, we will seek any necessary consent for non-essential cookies or similar technologies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we may revise the "Last Updated" date and post the updated version within the app, on our website, or otherwise make it available.
If changes are material, we may provide additional notice where appropriate or required by law.
13. Contact Us
If you have questions, requests, or complaints relating to this Privacy Policy or our privacy practices, you may contact:
FALAH DYNAMic INC.
Halifax, Nova Scotia, Canada
Email: falahdynamic@gmail.com