FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
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How do I place an order?
How do I place an order?
You can order by:
1. Messaging us directly on Facebook, Instagram or Tiktok.
2. Visiting our website and choosing your product.
For faster processing, please send:
• Product Name:
• Quantity:
• Theme / Design preference:
• Event Date (if applicable):
Do you offer customization?
Do you offer customization?
Yes. Most of our products are fully customizable from colors and text to themes and layouts. We also offer FREE layout/design for selected items.
Do you offer printing and shipping?
Do you offer printing and shipping?
Yes, for physical products:
• We offer nationwide shipping within the Philippines.
• Shipping fees may vary depending on your location and quantity.
Digital products are delivered instantly via download - no shipping needed.
How long does processing take?
How long does processing take?
• Digital products: Instant to within 24 hours
• Customized physical products: 3–7 working days (depending on quantity and design approval)
We’ll always update you if there are changes or delays.
Do you accept rush orders?
Do you accept rush orders?
Rush orders may be accommodated depending on availability.
📩 Message us first so we can confirm timelines before proceeding.
What payment methods do you accept?
What payment methods do you accept?
We only accept GCash payment option as of today.
Payment details will be sent after order confirmation.
How can I contact Faith and Crafts?
How can I contact Faith and Crafts?
Facebook Page:
www.facebook.com/FaithAndCraftsOfficial
www.facebook.com/FaithAndCrafts2025
Instagram:
www.instagram.com/faithandcraftsofficial
Tiktok: www.tiktok.com/@faithandcrafts.official
Email: faithandcrafts.est2025@gmail.com
Contact Number: 09912933409
💬 We aim to respond as quickly as possible during business hours.
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