Last Updated: 2025-12-24
Welcome to Factly. Your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Factly mobile application, our website, and our related services (collectively, the "Service"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the application or use our services.
We may collect the following types of information to provide and improve our services:
2.1. Personal Information
Account Data: Name, email address, phone number, and account credentials provided during registration.
Profile Information: Any details you choose to add to your user profile.
Billing Information: Payment details and transaction history when you subscribe to premium features or purchase services.
2.2. Non-Personal and Technical Information
Device Information: IP address, device type, operating system version, and unique device identifiers.
Usage Data: Information on how you interact with the app, including features used, time spent in the app, and crash reports.
2.3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons and pixels) to enhance your experience. These include:
Essential Cookies: Necessary for the app and website to function.
Preference Cookies: To remember your settings and customizations.
Analytics Tools: To understand user behavior and improve the app’s performance.
You can manage your cookie preferences through your device or browser settings; however, disabling them may affect certain functionalities of the Service.
We use the information we collect for the following purposes:
To provide, maintain, and improve the Factly App features.
To personalize your user experience and deliver content relevant to you.
To process transactions and send related information, including confirmations and invoices.
To respond to your comments, questions, and provide customer support.
To send you technical notices, updates, security alerts, and administrative messages.
To communicate with you about products, services, and events offered by Factly (you may opt out at any time).
To monitor and analyze trends, usage, and activities in connection with our Service.
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following situations:
Service Providers: With third-party vendors who perform services for us, such as payment processing, data analysis, email delivery, and hosting services.
Legal Requirements: If we believe disclosure is necessary to comply with a legal obligation, protect our rights, or respond to valid legal processes.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
We implement industry-standard technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
Depending on your location, you may have the following rights regarding your personal information:
Access and Portability: You can request a copy of the personal data we hold about you.
Correction: You can request that we update or correct inaccurate information.
Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
Opt-Out: You can unsubscribe from our promotional communications by clicking the "unsubscribe" link in our emails or updating your app settings.
To exercise any of these rights, please contact us at osweb.inc@gmail.com.
The factly App may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We recommend reviewing the privacy policy of every site or service you visit.
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to satisfy legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.
factly does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information as quickly as possible.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions, concerns, or suggestions regarding this Privacy Policy, please contact us at:
Email: osweb.inc@gmail.com
factly is dedicated to protecting your digital identity and ensuring your data remains private and secure.