This Privacy Policy applies to the mobile application Facix: AI Video Generator ("Application", "App", "we", "us", or "our"), operated by Exo Studio / Le Khanh Thong ("Service Provider").
 This Privacy Policy explains what information we collect, how we use it, how it is shared, and the choices you have regarding your data.
The Application is designed to minimize unnecessary data collection. Depending on the features you use, we may collect the following information:
Photos and videos you intentionally upload or select using your device's system picker
Product or label information extracted from uploaded images
We never access your gallery in the background without your action.
IP address
Device type and operating system
App usage statistics
Pages/screens visited
Session timestamps
Request status and technical logs
Crash diagnostics and performance data
Email address
Health-related preferences or dietary restrictions
Allergy or medical-condition information
Text queries used in AI chat or analysis features
Providing optional information is voluntary.
Contacts
Calendar data
Precise device location
Biometric profiles or facial identity databases
Fingerprints or persistent face embeddings
Face-related processing is temporary, performed only during AI rendering, and is not stored after processing.
We use collected information to:
Generate AI-powered videos and analysis results
Process uploaded photos and videos
Improve app stability and performance
Detect abuse or fraudulent activity
Provide customer support
Deliver optional AI-powered nutrition or chat features
Maintain service security and infrastructure
We do NOT:
Sell your data
Share your media with advertisers or data brokers
Use your uploaded content to train AI models
Attempt to identify users through facial recognition
Some AI-powered features require sending selected content to trusted third-party AI infrastructure providers.
We may use:
Modal Labs, Inc. (USA)
Google Gemini API (Google LLC)
Hugging Face
Stability AI
Depending on the feature used:
Uploaded photos or videos
Food/product label images
Nutrition information
Chat prompts
Optional dietary or health preferences
Data is processed solely to:
Generate AI videos
Produce nutrition insights
Provide AI chat responses
Analyze uploaded content
We do not authorize third-party providers to use your content for advertising purposes.
Where applicable, AI providers process data under enterprise/API terms that restrict model training using customer content.
For features involving AI processing, the Application may display an in-app consent notice before data is shared.
You may withdraw consent at any time through:
Settings → Privacy → AI Consent
Disabling consent may disable AI-powered features.
Some Application features may provide:
Nutrition insights
Food analysis
Dietary recommendations
Risk indicators such as "Safe", "Warning", or "Danger"
This information is provided for general informational purposes only and is NOT medical advice, diagnosis, or treatment.
Always consult a qualified healthcare professional before making medical, dietary, or allergy-related decisions.
Recommendations may reference publicly available guidance from organizations such as:
World Health Organization
American Heart Association
U.S. Food and Drug Administration
The Application may use third-party services including:
Google Gemini API
AdMob
Google Analytics for Firebase
Firebase Crashlytics
Facebook Analytics
Google Play Services
These services operate under their own privacy policies.
We may disclose information:
When required by law
To protect user safety or prevent fraud
To trusted service providers operating on our behalf
Uploaded photos/videos are deleted after processing is completed
Temporary server artifacts are automatically purged, typically within 24 hours
If the Application includes account-based features:
Account data remains while the account is active
Deleted accounts and associated data are removed within 30 days
Technical logs may be retained for up to 30 days
Analytics/crash data may follow Firebase or AdMob retention policies
Generated content is saved only where you choose. Temporary cache files may be cleared automatically.
Depending on your jurisdiction (including GDPR/CCPA), you may have the right to:
Access your personal data
Correct inaccurate data
Delete your data
Restrict or object to processing
Withdraw consent
Request data portability
File a complaint with a data protection authority
The Application is intended for users aged 13+ and is not directed toward children under 13 (or under 16 in certain jurisdictions).
We do not knowingly collect personal information from children below the applicable age limit. If we learn such information has been collected, it will be deleted promptly.
Parents or guardians may contact:
exostudio24@gmail.com
We implement reasonable safeguards to protect your information, including:
TLS 1.2+ encrypted transmission
Encrypted storage where applicable
Restricted access controls
Infrastructure monitoring and security reviews
However, no method of electronic storage or transmission is completely secure.
Videos and outputs generated by the Application are created using AI models and may contain visual imperfections or artifacts.
To support transparency and platform compliance:
Generated outputs may include AI-generated watermarks
Metadata may indicate AI-generated content
Users agree not to use the Application to:
Impersonate others
Mislead viewers
Harass individuals
Generate illegal, sexual, or violent content
Our processing infrastructure may be located in the United States or other countries.
By using the Application, you understand that your information may be transferred and processed outside your country of residence.
Where required, we rely on contractual safeguards such as Standard Contractual Clauses (SCCs).
We may update this Privacy Policy periodically.
If material changes are made, we may notify users through:
In-app notices
Consent prompts
Updated policy publication
Continued use of the Application after updates constitutes acceptance of the revised policy.
If you have questions, requests, or concerns regarding this Privacy Policy or our data practices, contact:
Exo Studio / Le Khanh Thong
Email: exostudio24@gmail.com
We aim to respond within 5 business days.