Privacy Policy
Welcome to FaceHey: AI Reface Photo Video ("FaceHey", "we", "our", or "the Application"). We are committed to protecting and respecting your privacy. This Privacy Policy ("Privacy Policy" or "Policy") describes how we handle user information collected through our application ("App," "Application," or "Platform"). By downloading, using, and/or accessing our Services through the Platform, you expressly agree to the terms described in this Policy. If you do not agree with any of the terms in this policy, please do not use our services. This Policy only applies to the mobile application that references or links to this Privacy Policy.
If you have questions or concerns about our privacy policies or practices, please contact us at universalbrowserlab@gmail.com.
1. Information We Collect
We collect only the minimum information necessary to provide and improve our services.
Device Information
We may automatically collect certain device-related information, including:
Device model and operating system version
IP address
Mobile network information
Advertising identifiers (such as GAID/IDFA)
App version and device language
Usage Information
We may collect information regarding how you interact with the Application, including:
Features used
Pages visited
Session duration
Crash logs and diagnostic information
Advertising interaction data
Account Information
If you choose to sign in or contact support, we may collect:
Email address
Third-party login information (Google, Apple, Facebook, etc.)
User Content
To provide AI face swap and generation features, users may upload photos or videos.
Uploaded content is used solely for processing requested face swap or AI generation tasks.
2. Face Data & Biometric Information
We do not collect, store, retain, or analyze biometric identifiers or facial recognition data.
Uploaded photos and videos are processed only to provide requested AI generation services and are automatically deleted after processing or within a limited retention period.
User content is not used to train AI models unless explicitly disclosed and permitted by applicable law.
3. AI Processing & Cloud Services
Some AI generation features may require secure cloud processing.
For cloud-based processing:
Content is transmitted securely using encrypted connections
Uploaded files may be temporarily stored to complete processing tasks
Temporary files are automatically deleted within a reasonable period
Some processing may also occur locally on your device.
4. Third-Party Services
The Application may use third-party SDKs and services for analytics, advertising, crash reporting, login, payments, and performance optimization.
These services may include:
Google Play Services
AdMob
Firebase Analytics
Firebase Crashlytics
Facebook Login
AppLovin
Unity Ads
Adjust
OneSignal
RevenueCat
Third-party services operate under their own privacy policies.
5. Permissions
The Application may request certain permissions, including:
Camera access
Photo and storage access
Internet/network access
Notification permissions
These permissions are used only to provide core Application functionality.
You can disable permissions at any time, but some features may be limited.
6. Advertising
The Application may display advertisements provided by third-party advertising partners.
Advertising partners may use advertising identifiers and limited device information to deliver personalized or contextual ads.
You may reset or limit advertising tracking through your device settings.
7. Payments & Subscriptions
Some features may require paid subscriptions or in-app purchases.
Payments are securely processed through:
Google Play
Apple App Store
We do not collect or store your payment card information.
8. Data Retention
We retain data only for as long as necessary to provide services and comply with legal obligations.
Uploaded content may be temporarily stored for processing purposes
Automatically collected analytics data may be retained for service improvement
Aggregated or anonymized data may be retained longer because it cannot identify users
Users may request deletion of their data at any time.
9. Children's Privacy
The Application is not intended for children under the age of 16 (or the minimum age required by applicable law).
We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information, we will delete such information promptly.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect user information.
Security measures may include:
Encrypted data transmission
Secure cloud storage
Access control systems
Periodic security reviews
However, no system can guarantee absolute security.
11. Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal information
Correct inaccurate information
Delete your information
Withdraw consent
Object to certain processing activities
You may also request deletion of uploaded content and account-related information.
12. California Privacy Rights (CCPA/CPRA)
California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
Right to know what information is collected
Right to request deletion
Right to opt out of sale or sharing
Right to non-discrimination
13. Content Responsibility & Abuse Reporting
Users are responsible for ensuring they have the rights and permissions to upload and process content.
Users must not use the Application to create unlawful, harmful, misleading, abusive, or infringing content.
If you believe generated content violates laws or rights, please contact us for review or removal.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Material changes may be notified through:
In-app notices
Website updates
Email notifications
Continued use of the Application after updates constitutes acceptance of the revised Privacy Policy.