Contact Facebook Customer Service

How to Call Facebook Support?

The Facebook customer service number does not show up easily on the social media platform. You can find the local Facebook customer service phone number for the company in Palo Alto. You can try calling the Facebook support number at +1 (650) 443-6848 , but you are likely to be unsatisfied with the results, as you won’t reach a person. Instead, you’ll be caught in a cycle of recorded options asking you to email or to click on a “Help” link that doesn’t actually appear at the bottom of the page.

How to Contact Facebook Customer Service by Email?

There is no Facebook email address to write to directly, phone number to call, or a live chat option to reach their customer support. They emphasize that users explore the help center to find solutions on the answered FAQs.

How to Contact Facebook Support via Social Media?

Facebook has various social media pages including Facebook, Twitter, and Instagram where you could direct message customer support. There is no evidence of whether one gets a reply.

How to Reach Out to Facebook via Help Center?

The Facebook help center is quite comprehensive. You can either search the help center for your question or read through the various sections. The Facebook help center is categorized into 4 main sections as follows:

Using Facebook. Address issues regarding Facebook use such as creating an account, how to use the home page, messaging, stories, pages, groups, events, marketplaces, how to create a charity fundraiser on Facebook, how to use Facebook pay, and more.

Managing accounts. Here you find answers to questions regarding login, password, ad preference, notifications, names on Facebook, your profile, profile setting, accessing and downloading information, how to deactivate or delete your account, etc.

Privacy and safety. In this section, Facebook provides you with information regarding the secure use of the platform. They also provide step-by-step procedures for unfriending or blocking someone.
Policies and reporting. Facebook provides detailed information on its policies regarding abuse, privacy, and intellectual properties among others. They also provide guidelines on how to report abuse, identity theft, and any other policy violation.

At the end of every response on the help center, Facebook does a quick survey to find out whether the response provided was helpful. You either click on “Yes” or “No”. If not, you are provided with a text box where you can provide further details on how they can help.