I. Introduction
This Privacy Policy ("Policy") is established by KIM LONG IMPORT EXPORT AND PRODUCTION TRADING COMPANY LIMITED and its subsidiaries and affiliated entities (jointly referred to as the "Company," "we," "us," or "our"). It governs how we collect, use, and share personal data when you interact with our mobile application ("App") and related services ("Services").
By using or accessing the App or Services, you agree to the terms outlined in this Policy. For more information on using our offerings, please review our Terms of Service.
II. Types of Data Collected
Data Collection Overview:
1. Incentive Distribution Records: User email addresses required for distributing earned incentives and promotional benefits via the application.
2. Operational & Analytical Insights:
- Technical specifications including network identifiers (e.g., IP addresses), software configurations (OS types, browser versions), and regional preferences.
- Engagement metrics comprising timestamps of user sessions, navigation paths within the platform, interface interactions, and campaign attribution channels.
3. Device Characterization Data:
- Hardware-specific markers such as manufacturer models and persistent device identifiers (e.g., Google Advertising ID, network interface identifiers, platform-specific IDs).
- System telemetry including firmware versions, approximate geolocation data, and cellular connectivity metrics (carrier information, signal strength).
4. User-Provided Content: Information you voluntarily share via surveys, contests, promotions, or when contacting customer support.
III. Objectives of Data Handling
We process your data to:
1. Maintain, tailor, and improve the Services for better user experiences.
2. Send important service updates, such as confirmations, security notifications, or technical alerts.
3. Respond to user questions and provide support.
4. Analyze how the Services are used to enhance functionality and performance.
5. Identify and prevent fraudulent, unauthorized, or illegal activities.
6. Combine data from various sources to personalize and enhance your experience.
7. Pursue other legitimate purposes communicated to you at the time of data collection.
IV. Data Sharing Principles
We may share your information in the following scenarios:
1. Third-Party Service Providers: With trusted partners assisting in service delivery, marketing, or co-branded projects.
2. Legal Obligations: When required by law, regulations, or legal processes (e.g., court orders, government requests).
3. Corporate Transactions: During mergers, acquisitions, asset sales, or similar business transactions.
4. Affiliated Entities: With our parent companies, subsidiaries, or affiliated organizations for operational consistency and service improvement.
V. Data Security
Protecting your data is a top priority for us. We implement robust, industry-standard security measures to safeguard the information we collect. While we strive to maintain the highest levels of security, please understand that no digital security system can guarantee complete immunity from potential risks or unauthorized access.
VI. Third-Party Analytics and Personalization
We collaborate with external analytics partners to help us understand how users engage with our Services. These partners may use technologies like cookies, pixel tags, or web beacons to gather data about your interactions—such as your IP address, browser type, visited pages, time spent on each page, clicked links, and conversion metrics. This information is used by both us and our partners to:
- Analyze usage patterns and improve service performance,
- Measure the popularity of content and features,
- Deliver personalized content across our Services and third-party platforms based on your interests,
- Enhance our understanding of online behavior to refine user experiences.
VII. Minors’ Usage
Our Services are not designed for individuals under the age of 18. Minors may only use our Services if they have obtained valid parental or legal guardian consent, with the guardian agreeing to this Policy on their behalf. We do not intentionally collect personal data from minors without such consent. If we discover that we have inadvertently collected data from a minor without proper authorization, please notify us immediately, and we will delete the information promptly.
VIII. Your Rights and Choices
1. Location Data Controls
When using our mobile App, we may request permission to collect your precise location data to enhance certain features. You can disable location tracking at any time through your device’s settings. However, please note that restricting this data may limit functionality or prevent certain App features from working as intended.
2. Communication Preferences
You may opt out of receiving promotional messages by following the unsubscribe instructions in the messages themselves or by emailing us at huenghienhiuhi309@gmail.com. Opting out will not affect non-promotional communications, such as account updates, service confirmations, or transactional notices, which are necessary for maintaining your use of the Services.
IX. Policy Updates
We reserve the right to update this Privacy Policy as needed. Any changes will be reflected in the “Effective Date” noted at the top of the document. We encourage you to review this Policy periodically to stay informed about how we protect your data.
X. How to Contact Us
For questions or feedback about this Policy, please reach out to us at:laurangerritvb826@gmail.com