Privacy Policy for EZYPIC
Last updated: August 6, 2025
EZYPIC (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app and services.
We collect only what’s necessary for delivery and account functionality:
Personal Data: Name, email address, phone number.
Addresses: Pickup and delivery (only when you place an order).
Order Details: Package information, tracking number, order status.
User-Generated Content: Reviews, feedback, and ratings you submit.
Device Info: General data like device model, OS version, crash logs (for security/analytics).
We do not collect payment card details; all payments are processed through secure third-party providers.
We use your information for legitimate business reasons:
To create and manage your EZYPIC account.
To process and deliver your orders.
To show your order and delivery history.
To provide customer support and respond to your feedback.
To improve app stability, performance, and user experience.
To comply with legal requirements and ensure service security.
We do not use your data for advertising, marketing, or profiling, and we do not target minors.
We do not sell or share your personal information for marketing.
We will only share your data:
With delivery partners, but only what’s required for fulfilling your order.
With law enforcement, if legally required.
With trusted service providers for order processing and analytics (bound by confidentiality agreements).
Your information is stored securely. We use encryption, firewalls, and internal access controls. Orders, addresses, and personal data are accessible only to you and authorized staff.
We retain your data only as long as legally necessary or while your account is active. You may request deletion at any time by contacting support.
EZYPIC is intended for users aged 18 and over.
We do not knowingly collect or maintain information from anyone under 18. If you believe a minor has provided us data, please contact us for immediate removal.
You may:
Update or correct your account information at any time.
Request deletion of your personal information.
Contact us to access or restrict the processing of your data.
We may update this Privacy Policy from time to time. The latest version will always be posted within our app and on our website.
For questions, concerns, or data requests, contact us at:
jabir@ezypic.in
By using EZYPIC, you agree to this Privacy Policy.
What’s new in this version:
Updated third-party data sharing statement
Clarified data retention, account management, legal compliance
No PM2/app server logs contain sensitive info; only app-level error logs are retained
Explains the use of delivery addresses/order info, inline with 2025 Google Play data safety
You may adapt this further based on your future features or any new compliance requirements. For the current Google Play submission, this policy is clear, honest, and tailored to your latest deployment and codebase.