EyeWiz Development Pty Ltd (“EyeWiz”) is committed to protecting your privacy and
complying with the Australian Privacy Act 1988 (Cth) and the Australian Privacy
Principles. This policy explains how we collect, use, store, and disclose personal
information when you interact with our websites, mobile applications, and services.
We may collect personal information including:
Device and usage information (such as IP address, location, browser/app
type, and usage patterns);
Information you provide when registering for or using our services;
Contact details such as name, email address, postal address, and telephone
number;
Communications you send to us (including metadata); and
Transactionrelated details required to deliver our services.
EyeWiz does not collect or store financial payment details, such as credit card or
bank account information. If you provide us with personal information about another
person, you must ensure you have their consent.
We use personal information to:
Provide, operate, and improve our applications and services;
Personalise user experience;
Deliver products and services you request;
Send servicerelated communications and reminders;
Respond to enquiries and complaints;
Send newsletters or marketing communications (with optout options);
Maintain security, prevent fraud, and ensure compliance with our terms; and
Work with trusted external service providers who support our operations.
We do not sell or provide personal information to third parties for their independent
direct marketing without your consent.
We may disclose personal information to employees, contractors, professional
advisers, service providers, or related companies where reasonably necessary to
provide our services.
We may also disclose information where required by law, in connection with legal
proceedings, or to protect our legal rights. Other than as described in this policy, we
do not disclose personal information to third parties.
Personal information may be stored or processed overseas and may be subject to
foreign privacy laws. Information you choose to publish publicly through our
platforms may be accessible worldwide.
We retain personal information only for as long as necessary to fulfil its purpose,
comply with legal obligations, or protect our legal rights. Information may be deleted
in accordance with our backup and retention practices.
We take reasonable technical and organisational measures to protect personal
information and store it on secure cloud infrastructure. However, no method of online
transmission is completely secure, and you are responsible for keeping your account
credentials confidential.
You may request access to the personal information we hold about you and request
corrections where appropriate. Identity verification and a fee may apply as permitted
by law. You may opt out of marketing communications at any time.
Our applications may link to or integrate with thirdparty services. EyeWiz is not
responsible for the privacy practices of those third parties.
EyeWiz Development Pty Ltd
Email: info@eyewiz.com.au
Website contact form available on our site.
We may update this policy from time to time and may notify you of significant
changes.