Privacy Policy for EYEWITNESS

EYEWITNESS (“we”, “our”, “us”) is a public issue reporting application operated by Lakshmi Information Technology Private Limited.
We are committed to protecting your privacy and handling your data in a transparent and responsible manner.

By using the EYEWITNESS mobile application, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information

• Name

• Mobile number

1.2 Location Information

• District and constituency details

• Approximate location (used only for constituency mapping)

1.3 User-Generated Content

• Issue descriptions

• Images  uploaded as evidence

• Report category and constituency details

2. How We Use Your Information

We use collected data for the following purposes:

• To allow users to report public and social issues

• To categorize issues constituency-wise

• To verify and moderate submitted reports

• To share verified issues with Klin Kaara Media for public awareness

• To improve app performance and user experience

• To communicate important updates or responses related to reports

3. Content Moderation & Responsibility

EYEWITNESS is a user-generated content platform.

• All reports are reviewed and moderated before public visibility

• Content that is false, abusive, hateful, misleading, or illegal is removed

• Users are responsible for the accuracy of submitted content

• We do not support defamation or false accusations
  
  

EYEWITNESS does not act as a law enforcement authority.
The platform only highlights issues to media and concerned authorities for awareness.

4. Data Sharing

We do not sell or rent user data.

Data may be shared only in the following cases:

• With Klin Kaara Media for public reporting of verified issues

• When required by law or legal authorities

• To protect the rights, safety, or security of users and the platform

5. Data Storage & Security

• User data is stored securely on protected servers

• We use industry-standard security measures to prevent unauthorized access

• Access to data is restricted to authorized personnel only

6. User Rights

You have the right to:

• Access your personal data

• Request correction of incorrect information

• Request deletion of your account and associated data

• Withdraw consent at any time

To request data deletion, please contact us at:
📧eyewitnessapp01@gmail.com

7. Data Retention

• Personal data is retained only as long as necessary

• Reports may be retained for public record and accountability

• Deleted accounts will have personal identifiers removed or anonymized

8. Children’s Privacy

EYEWITNESS is not intended for children under 18 years of age.

We do not knowingly collect personal data from children.
If such data is found, it will be removed immediately.

9. Permissions Used

The app may request the following permissions:

• Camera & Storage: To upload issue photos

• Location: To identify constituency and district

• Internet: To submit and retrieve reports

Permissions are used only for app functionality.

10. Third-Party Services

The app may use trusted third-party services for:

• Hosting

These services comply with Google Play data safety requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be reflected on this page with an updated date.

We encourage users to review this policy periodically.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

EYEWITNESS Support
📧 Email: eyewitnessapp01@gmail.com
🌐 Website: https://klinkaaramedia.in/eyewitness