We may collect the following types of information while playing a game published by Eyeless:
Device and Technical Information
VR headset model and OS version
Photon may use your voice data
Performance data and diagnostics
Internet connection status
There may be some details collected from you, either singularly or in combination with other data in our possession, that can identify you as a person ("Personal Data"). These can be further classified into two categories:
1. Information That You Oversee in Person. Data shared with us via email when you submit a query concerning this Privacy Policy or gives any details within the game, such text or voice chatting, is collected as personal information, provided you include it.
2. Data Collected Automatically. While browsing, playing, and otherwise interacting with our Services, we will also receive certain data that could include such technical information known to us about your device, your IP address, pages viewed, and interactions within the game interface.
We may gather the following when you use the Game:
Your Oculus user ID, username, and profile picture
A record of in-app purchases
Your device ID
Usage metrics, such as playtime and level statistics
We do not automatically collect any data from our website.
Cookies: Refer to the “Cookies” section below for details on our use of cookies.
Location: We approximate your location based on your IP address.
A “cookie” is a small file sent to your browser by a website you visit, and it can remain on your device for varying lengths of time. On our Site, we only use session cookies, which expire one hour after being set or as soon as you log out. These are classified as Necessary cookies.
For more information, please visit All About Cookies.
Most web browsers offer a “Help” section in their toolbar where you can learn how to receive alerts when a new cookie is set and how to disable cookies altogether. For step-by-step instructions on adjusting cookie settings, see the guides for:
Third-Party Data Collection via the Services
Certain Service features rely on external providers (“Third-Party Services”). When you interact with the Services, these providers may automatically gather information about you or your device—such as the gaming platform you connect to our Game through, analytics tools, cloud storage solutions, and backend infrastructure services. Any Personal Data we obtain from these Third-Party Services falls under this privacy policy; however, how they handle your data is governed by their own privacy policies.
Below is a list of our Third-Party Services:
Meta
Learn more about Meta’s privacy practices at: https://www.facebook.com/privacy/policy/
Photon
For details on Photon’s data handling, see: https://www.photon.com/privacy#:~:text=Photon%20does%20not%20share%20your,Business%20partners
Mirror
For details on Mirror's data handling, see: https://mirror-networking.com/privacy-policy/
While having many websites, we also have profiles and servers in social media networks such as YouTube, X (formerly Twitter), and Discord ("Social Platforms"). The use of Social Platforms applicable to any governed platform owner. Data collection done by a third-party on that platform goes according to their individual privacy policy. Engaging our social platforms may, however, give us access to share anything personal, including contact information.
How We Use Your Personal Data
We use your personal data to provide you with better, more personalized services. Here’s a breakdown of the ways we rely on your information:
Running and Improving Our Services: We use your data to deliver, support, and maintain the content and features you request. This helps us keep everything running smoothly and allows us to constantly optimize, develop, and enhance our services.
Customer Support and Communication: Your data helps us respond to your inquiries and offer you the customer support you need. It also enables us to send you important updates—like changes to our terms, conditions, and policies—so you’re always in the loop.
Fulfilling Specific Purposes: When you provide your data for a specific reason, we use it solely for that purpose unless you agree otherwise. This ensures we honor your expectations and stick to what we promised when collecting your information.
Understanding How You Interact with Our Services: By analyzing your usage, we can identify what works well and where there might be glitches or issues. This insight helps us quickly address software defects, improve features, and even develop new products and services tailored to your needs.
Security and Fraud Prevention: Your information is a key part of safeguarding our systems. We use it to monitor and prevent fraud, criminal activity, or any misuse of our services while protecting our IT systems, networks, and your personal safety.
Legal Compliance and Protection: We may process your data to meet our legal obligations, protect our rights, and ensure the security and privacy of everyone involved—whether that’s you, our affiliates, or third parties.
Using Your Data with Your Consent: We only use your personal data for purposes we’ve explained to you at the time of collection or for which you have given your consent. This includes using your data in ways that protect everyone’s interests and defend our collective rights.
Creating Aggregated Information: Sometimes, we compile your data into anonymous or aggregated sets that are no longer considered personal. These collections help us analyze trends, improve our services, and even share general statistics with potential business partners.
By collecting and analyzing how you interact with our services, we can:
Recognize You: We identify you when you return, making your experience smoother.
Gauge Our Audience: Your usage helps us understand the size, demographics, and behavior patterns of our users.
Remember Your Preferences: We store your settings and consents on your device so your preferences are always catered to.
Evaluate and Enhance Features: This information lets us see how well our features are working, detect issues, and make fixes promptly.
Prevent Fraud: We can identify behavior patterns that hint at fraud or other illegal activity, keeping our environment safer for everyone.
We may also combine your personal data into aggregated, de-identified datasets. These datasets—free of any elements that make the information personal—allow us to:
Analyze the overall effectiveness of our services,
Enhance existing features or add new ones, and
Share anonymized general statistics with business partners.
This aggregated information is collected through our services, cookies, and other methods detailed in our Privacy Policy, ensuring continuous improvement while protecting your privacy.
Children’s Privacy
Our Services are not directed to or intended for children under 13 (or the minimum age required in your jurisdiction).
We do not knowingly collect personal data from children. If we learn that we have done so, we will promptly delete such data.
Data Deletion
If you want us to delete your data, please contact us at productionseyeless@gmail.com or at our Discord