Need help with ExitScan?
ExitScan helps you scan a room before leaving, compare belongings from Arrival and Exit scans, and review items that still need checking.
Common Questions
Why isn’t the camera working?
Make sure camera access is enabled in:
Settings → Privacy & Security → Camera → ExitScan
Why didn’t ExitScan recognize an item?
Object detection supports selected common belongings. You can manually add items such as chargers, passports, watches, keys, or other belongings that may not be recognized automatically.
How many scans are free?
Free users can complete up to 3 scan sessions per day.
What does ExitScan Pro include?
ExitScan Pro unlocks unlimited Arrival and Exit scans with a one-time purchase.
How do I restore my purchase?
Open ExitScan → Settings → Restore Purchases.
Does ExitScan upload my camera footage?
No. Camera processing happens on-device, and ExitScan does not upload or store camera footage.
How do I clear my history?
Open ExitScan → Settings → Clear Scan History.
Contact Support
If you still need help, email:
samchadha1209@gmail.com
Please include:
your iPhone model
iOS version
a short description of the issue
Do not send sensitive personal information.