Having considered all the available evidence, you decide that Joanne is ready to be assessed.
Reflecting on what you learned in the session Carrying out Care Certificate assessment in the workplace, how may a holistic approach help you when assessing Joanne?
Find out why Joanne is unable to commit to a time for assessment.
Reasons for this may include:
being busy, or changing rotas
sickness or annual leave
workbooks not complete or up to date
Find a solution by:
speaking to her manager to rota some time in for her to be assessed
arranging to spend some time to work alongside Joanne
asking Joanne how you can support her
Joanne contacts you to explain she has been busy covering extra night shifts. Joanne is working daytime shifts next week and you both agree a suitable day and time for assessment.
In making your assessment decision you must consider if Joanne is competent and safe to deliver care.
And ensure:
that your assessment is as rigorous as the assessment would be for any formal qualification.
that Joanne’s evidence satisfies the key principles of assessment
To give Joanne the best opportunity to demonstrate her skills and knowledge you should make sure that you allow plenty of time for the assessment to take place.
The time when you carry out an assessment should be free from interruption so that there is nothing to distract you or Joanne, enabling you to focus solely on her and her work activities.
What will you need to assess?
Is Joanne competent and safe to deliver care?
Does her work meet the requirements of the Care Certificate standards?
Does her evidence satisfy the key principles of assessment?
You finally meet Joanne and carry out assessment activities.
You have a responsibility to ensure that your assessment is fair, safe and ethical.
How would you define these terms?
Choose three options then check the answer.
Fair assessments are inclusive and differentiate when appropriate.
Safe assessments take place regardless of other service requirements or incidents happening at that time.
Safe assessments use ethical assessment methods.
Fair assessments can be achieved by checking theory evidence online.
Ethical assessments ensure that confidentiality, integrity, safety, security and worker welfare are taken into account.
Ethical assessments can be carried out even if no time to explain method to the worker.
Fair assessments are inclusive and differentiate when appropriate.
Safe assessments use ethical assessment methods.
Ethical assessments ensure that confidentiality, integrity, safety, security and worker welfare are taken into account.
The Standards assessed here could include:
Standard 1: understand your role - you may have opportunity to observe 1.1c, 1.2d, 1.4c
Standard 4: equality and diversity - you may have opportunity to observe 4.2b
Standard 5: work in a person centred way - you may have opportunity to observe 5.5a, 5.6b, 5.6c
Standard 6: communication - you may have opportunity to observe 6.6a
Standard 7: privacy and dignity- you may have opportunity to observe 7.2a, 7.2b, 7.4a, 7.6a
Standard 8: fluids and nutrition - you may have opportunity to observe 8.2a, 8.2b, 8.2c, 8.2d, 8.3a, 8.3b, 8.3c, 8.3d
Standard 15: infection prevention and control - you may have opportunity to observe 15.1b.
There could also be opportunity to observe other standards and criteria dependent on the activities being carried out by Joanne.
During your assessment you observe Joanne supporting Arnold.
Arnold is usually able to eat independently, but he recently injured his arm in a fall. Joanne is assisting him to eat his lunchtime meal today.
Whilst you are observing Joanne delivering care, which of the Care Certificate Standards could you assess?
Look at the Care Certificate standards to help you.
As you observe and assess Joanne, you record the activities using the observation and competence documents provided by your organisation.
You make sure that your records are legible and authentic.
Why is it essential to document your activities correctly?
Using the right documentation for your assessment activities will ensure that her portfolio of evidence supports Joanne to complete her induction and achieve the Care Certificate.
Your records must be legible and objective as they might be accessed by other organisations.
During her assessment Joanne shows competency in her practical skills. However, her knowledge-based evidence is not sufficient to meet the requirements of the Care Certificate Standards.
On this occasion you will be unable to pass her.