Exambee (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your information when you use the Exambee mobile application (“App”).
By installing or using the App, you agree to the terms described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We collect the following personal information when you create or manage an account:
- Name
- Email address
- Mobile number
- User ID / Password
1.2 Device & Usage Data
We automatically collect certain information to improve app performance:
- Device model & operating system
- IP address (city-level only)
- Pages viewed, time spent, features used
- Crash logs & diagnostic information
1.3 Payment Information
For premium purchases:
- Payments are securely processed through bKash, SSLCOMMERZ, or AamarPay.
- We do not store or access your card, wallet, or bank details.
2. Permissions We Use
Exambee requests only two low-risk, Play-Store-approved permissions:
2.1 Storage (Read/Write) – Optional
Used to:
- Download and save study materials (PDFs, notes, practice files).
2.2 Notifications – Optional
Used to:
- Send reminders, test updates, progress reports, and important alerts.
We do not request camera, microphone, contacts, SMS, phone, or location permissions.
3. Third-Party Services We Use
To maintain performance and reliability, Exambee uses the following trusted providers:
- Google Play Services
- Firebase Analytics
- Firebase Crashlytics
- Firebase Cloud Messaging (FCM)
- bKash Payment Gateway
- SSLCOMMERZ / AamarPay (if used)
4. How We Use Your Information
Your data is used to:
- Create and maintain user accounts
- Provide personalized study recommendations
- Save exam results and progress
- Improve app performance and security
- Send optional notifications
- Process secure payments
5. Data Sharing
We never sell your personal information.
We may share limited data only with:
- Service providers (Firebase, hosting, analytics)
- Payment processors
- Legal authorities, only if required by law
6. Data Security
We protect your data using:
- SSL/TLS encrypted communication
- Secure servers
- Restricted access control
- Ongoing security reviews
7. Data Retention & Deletion
We retain your data only as long as needed to provide our service.
You may request account or data deletion anytime at exambee.academy@gmail.com.
8. Your Rights
You can:
- Access your data
- Update your information
- Request deletion
- Withdraw consent
- Disable notifications
- Decline optional permissions
9. Children’s Privacy
Exambee is intended for students aged 13 and above.
We do not knowingly collect information from children under 13. If such data is detected, it will be deleted immediately.
10. International Data Transfer
Some of your data may be stored or processed outside Bangladesh under standard data protection practices.
11. Data Safety Disclosure
- All transmitted data is encrypted.
- No data is sold.
- Limited data is shared with service providers for analytics & crash reporting.
- Users can request data deletion at any time.
- Only optional, low-risk permissions are used.
12. Updates to This Policy
We may update this Privacy Policy periodically. Continued use of the App means you accept the updated policy.
13. Contact Us
Email: exambee.academy@gmail.com