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Version: 8.0

Question: 1

Which snap-in provides a single Interface through which client components can manage and retrieve

customer Information from Context Store. Multimedia Database and CRM?

A. OceanaCoreDataService Snap-ln

B. ContactCenterServlce Snap-In

C. CustomerManagement Snap-In

D. Customer Journey Service Snap-In

Answer: B

Question: 2

AVA is required for providing which two integrations for Avaya Oceana® 3.5 solution? (Choose two.)

A. Avaya Chatbot

B. Avaya Mobile Video

C. Webchat

D. SMS

E. Social Media

Answer: AC

Question: 3

Which snap in is required for implementing POM in an Avaya Oceana® solution?

A. ORCRestServlce

B. AgentControllerService

C. AutomatlonController

D. OBCService

Answer: C

Question: 4

For the implementation of an Avaya Mobile Video solution, which two additional components are

required? (Choose two.)

A. Avaya Aura® Web Gateway

B. Avaya Mobile Video Gateway

C. Avaya Aura® Media Server

D. Equinox Management Server

E. Avaya Aura® Session Manager

Answer: A, D

Question: 5

While: deploying the Avaya Oceana® solution. It is recommended that the customer provide an

external Data Mart (EDM) database for Context Store.

Which three databases are support for EDM deployment? (Choose three.)

A. Sybase

B. Informix

C. Microsoft SQL Server

D. PostgreSQL

E. Oracle Database

Answer: C, D

Question: 6

Refer to the exhibit.

A customer has Data Center 1 (DC1) and they would like to implement Data a Center 2 (|)(?) as the

DR solution.

While deploying the Avaya Oceana® DR solution, which two configuration Items are.applicable to the

DR site? (Choose two.)

A. The Breeze"" clusters on DC2 must be set to "Accept new Service" mode through System Manager.

B. The Breeze"" clusters on DC2 set as "Active" using the cluster attributes within System Manager.

C. The Breeze'" clusters on DC1 must be set as 'Standby' using the cluster attributes within System

Manager.

D. The Breeze*" clusters on DC2 set as 'Standby" using the cluster attributes within System Manager.

E. The Breeze'" clusters on DC2 must be set to "Deny now Service" mode through ii Manager.

Answer: CE

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