PRIVACY POLICY

Euclide Academy Learning Privacy Policy

-Last Updated: 4 June 2025

1. Introduction

Welcome to Euclide Academy Learning! Your privacy is of utmost importance to us. We are committed to protecting your personal information and ensuring a transparent and trustworthy learning environment. This Privacy Policy explains in detail how we collect, use, share, and safeguard your data when you use our mobile application, Euclide Academy Learning (the "App").

By using our App, you explicitly consent to the collection, processing, use, and disclosure of your information as described in this Privacy Policy. We encourage you to read this policy carefully to understand our practices.

2. Information We Collect

We collect information to provide, personalize, maintain, and improve our App and services, including delivering relevant content and advertisements. The types of information we collect are categorized below:

2.1 Personal Information You Provide Directly

We collect personal information that you voluntarily provide to us when you:

Register an Account:

Email Address: Required for account creation, secure authentication, essential communications (e.g., account verification, password resets), and providing user support.

Username/Name: Used for personal identification within classes, study groups, discussion forums, and other interactive features to enhance community and learning experience.

Interact with the App:

Information you input or upload when using interactive features, participating in discussions, or submitting assignments (if applicable).

Contact Us:

Information you provide when you contact us for support, inquiries, or feedback (e.g., name, email, details of your issue).

2.2 Information Collected Automatically

To ensure optimal App functionality, enhance user experience, and for analytical and advertising purposes, we automatically collect certain data when you use the App:

Device Information:

Device Identifiers: Unique Device ID, Advertising Identifier (e.g., Android Advertising ID, IDFA), and similar identifiers for advertising and analytics.

Device Characteristics: Device model, manufacturer, operating system and version, hardware settings, browser type, language preferences, and mobile network information.

IP Address: Used for security purposes (e.g., fraud prevention, abuse detection), to understand general geographic usage patterns, and may be used to derive approximate location for ad personalization.

App Usage Data:

Activity Logs: Pages visited within the App, features used, time spent on lessons, courses, or specific content, books accessed, search queries, and learning progress.

Interaction Patterns: User interactions with the App interface, study materials, and other users (e.g., clicks, taps, swipes, navigation paths).

Log Data: Detailed logs of actions taken within the App, including login attempts, content viewing, participation in classes or discussions, errors, and performance data.

2.3 Publicly Shared & Visible Information

Please be aware that certain information you provide or generate within the App may be publicly visible to other users in specific contexts:

Student Names: Your chosen username or name may be displayed in classroom settings, study groups, and leaderboards, where applicable, to facilitate interaction and recognition.

Video Interactions & Contributions: Likes, comments, forum posts, study material contributions, and any other form of engagement with study materials or community features may be visible to other users within the App, depending on feature settings.

3. How We Use Your Information

We utilize the collected data for various purposes aimed at enhancing your learning experience, improving our App, and supporting our services, including:

✅ Authentication and Account Management: To securely verify your identity, manage your user account, and provide access to the App's features and content.

✅ Personalized Learning Experience: To tailor study material recommendations, personalize content presentation based on your learning history and preferences, and adapt the App interface to optimize your learning path.

✅ Push Notifications: To send you timely and relevant notifications, including reminders about upcoming lessons, announcements of new study materials, updates about the App, and important account-related alerts.

✅ Classroom and Community Engagement: To enable interactive learning experiences, facilitate communication and collaboration with tutors and other students, and support features like discussion forums and study groups.

✅ Analytics and App Improvement: To monitor App usage trends, analyze user behavior patterns, identify areas for improvement in content and functionality, optimize App performance, and troubleshoot technical issues.

✅ Security and Fraud Prevention: To detect and prevent fraudulent activities, unauthorized access to accounts, misuse of the App, and violations of our Terms of Service and policies.

✅ Advertising (Personalized and Non-Personalized):

To display advertisements: To support the App and make it available to you, we display ads. These ads may be:

Personalized Ads: Based on your interests, derived from your activity within the App and potentially across other apps and websites over time, and other data mentioned in Section 2. This helps us show you ads that are more relevant and engaging.

Non-Personalized Ads: Contextual ads that are not based on user interests but rather on factors like your current location or the content of the App at the time.

Ad Measurement and Analytics: To measure the effectiveness of our advertising and understand how users interact with ads within the App, helping us optimize our ad strategy.

4. How We Share Your Information

We DO NOT sell, rent, or trade your personal data to third parties for their direct marketing purposes. We may share your information in the following limited circumstances:

With Tutors and Instructors: Student usernames/names may be visible to tutors, instructors, or course leaders within the App for class management, communication, and educational purposes within your enrolled courses or groups.

With Trusted Service Providers: We engage trusted third-party service providers to perform various functions on our behalf, including:

Cloud Storage and Hosting: Services like Firebase (a Google service) and other cloud providers for secure data storage, hosting App infrastructure, and ensuring data availability.

Analytics and Measurement: Services to analyze App usage, track performance, and measure ad effectiveness (e.g., Firebase Analytics).

Essential App Services: Services required for core App functionality, security, and operation.

These service providers are contractually bound to protect your data and only process it according to our instructions and this Privacy Policy.

Advertising Partners (Google AdMob):

We share data with Google (AdMob) to facilitate the delivery of advertisements within the App, including personalized ads, and to measure ad performance and effectiveness, as described in Section 3. This may involve sharing your device's advertising identifier and other relevant data with Google and its advertising partners.

For Legal Reasons and Protection of Rights: We may access, preserve, and disclose your information to law enforcement agencies, government authorities, legal counsel, or other parties if we are legally required to do so, or if we believe in good faith that such action is reasonably necessary to:

Comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Enforce our Terms of Service and this Privacy Policy.

Detect, prevent, or otherwise address fraud, security, or technical issues.

Protect against harm to the rights, property, or safety of Euclide Academy Learning, our users, or the public, as required or permitted by law.

Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, user information may be transferred or disclosed as part of that transaction. We will provide notice and, if required by law, seek your consent before personal information is transferred and becomes subject to a different privacy policy.

5. Data Storage, Security, and International Transfers

We prioritize the security and integrity of your data and implement robust measures to protect it against unauthorized access, loss, misuse, alteration, or destruction. These measures include:

Encryption: Data transmitted between your device and our servers is encrypted using industry-standard secure protocols, such as SSL/TLS.

Secure Storage: User data is securely stored on Firebase infrastructure (provided by Google) and other reputable cloud-based storage solutions that employ advanced security standards.

Access Controls and Data Minimization: Access to personal data is strictly limited to authorized personnel on a need-to-know basis. We implement access controls and regularly review our data processing practices.

Regular Security Assessments: We conduct regular security assessments and vulnerability scans.

International Data Transfers:

Your information may be transferred to and processed in countries outside of your country of residence, including the United States, where Google (Firebase and AdMob) is based. By using the App, you consent to the transfer of your information to these countries. We will take appropriate safeguards, in accordance with applicable data protection laws, to ensure that your personal information remains protected. These safeguards may include the use of Standard Contractual Clauses or other legally recognized mechanisms for data transfer.

While we strive to maintain robust security, please understand that no system is entirely impenetrable. You also play a role in protecting your data by choosing strong passwords and keeping your login credentials confidential.

6. Account and Data Deletion

You have control over your account and personal data. You can request to delete your account directly within the App settings or by contacting us at evansmumba14@gmail.com. Upon account deletion:

Permanent Data Removal: All personal information directly associated with your account will be permanently and securely deleted from our active databases and systems, subject to standard data retention and backup procedures.

Public Content Handling: Any content you have publicly shared (e.g., likes, comments, forum posts) may not be immediately deleted if it's part of a larger discussion or if its removal would break the context for other users. However, such content may be anonymized by removing its direct association with your deleted account where feasible.

Analytics Data Retention: Certain non-personal, anonymized, or aggregated usage data may be retained for statistical analysis and App improvement.

If you encounter any difficulties or require assistance with account deletion, please contact our support team at evansmumba14@gmail.com.

7. Your Privacy Rights

We are committed to respecting your privacy rights. Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the following rights:

Right to Access: To request access to the personal data we hold about you.

Right to Rectification (Correct): To request the correction of inaccurate or incomplete personal data.

Right to Erasure (Delete): To request the deletion of your personal data under certain circumstances.

Right to Restriction of Processing: To request the restriction of processing of your personal data.

Right to Data Portability: To receive your data in a portable format.

Right to Object: To object to the processing of your personal data.

Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.

Right to Lodge a Complaint: To lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at evansmumba14@gmail.com. We may need to verify your identity before fulfilling your request.

8. Children's Privacy

Euclide Academy Learning is intended for users who are at least 13 years of age or older (or the equivalent minimum age in your jurisdiction for consenting to the processing of personal data). The App is not directed to children under this age, and we do not knowingly collect personal data directly from children under 13.

If you are a parent or guardian and believe that your child under 13 has provided us with personal information without your consent, please contact us immediately at evansmumba14@gmail.com.

9. Third-Party Services and Links

Euclide Academy Learning utilizes third-party services:

Google Firebase: For backend services (authentication, data storage, analytics, etc.). Please refer to the Google Privacy Policy.

Google AdMob: To display advertisements. AdMob may collect and process data as described in this Privacy Policy. Please refer to the Google Privacy Policy.

Other Cloud Services: We may utilize other secure cloud storage providers.

The App may contain links to external websites or services. We are not responsible for their privacy practices.

10. Changes and Updates to This Privacy Policy

We may update this Privacy Policy. We reserve the right to modify it at any time.

We will notify you of material changes by:

In-App Notifications: Posting a notice within the App.

Updating the "Last Updated" Date: At the top of this policy.

Potentially via Email: For significant changes.

Your continued use of the App after changes constitutes your acceptance.

11. Contact Us

If you have any questions, concerns, requests, or complaints:

📌 Developer: Evans Mumba

📌 Phone: +260 965 520 801

📌 Email: evansmumba14@gmail.com