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Last Updated: January 27, 2025
PGST Enforcement is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the PGST Enforcement mobile application and related services. Please read this policy carefully to understand our practices regarding your personal information.
Information We Collect
Information We Collect
When you use PGST Enforcement, we may collect the following types of information:
Personal Information
Personal Information
Name, mobile number, and email address (if provided during registration or login).
User role or designation (such as inspector, officer, or administrator).
Any other information voluntarily provided by you.
Vehicle & Detention Information
Vehicle & Detention Information
Vehicle registration number and transport-related details.
Detention details including reason, date, time, duration, and remarks.
Documents, images, or records uploaded during inspection or detention.
Location Information
Location Information
GPS coordinates captured at the time of inspection or detention.
Location details derived from geolocation to verify the place of action.
Device & Usage Information
Device & Usage Information
Device type, operating system, and application version.
IP address and application usage logs for security and performance monitoring.
How We Use Your Information
How We Use Your Information
We use the collected information for the following purposes:
To record, manage, and process vehicle detention and inspection activities.
To verify the time and location of inspections and detentions.
To generate reports, analytics, and operational insights.
To improve system performance, reliability, and user experience.
To ensure compliance with applicable laws, rules, and administrative requirements.
Sharing of Information
Sharing of Information
Your information may be shared only with:
Authorized departments, agencies, or officials for enforcement, verification, or reporting purposes.
Approved service providers involved in system hosting, maintenance, or technical support.
Legal or regulatory authorities when disclosure is required by law.
We do not sell, rent, or trade your personal data to third parties.
Data Retention
Data Retention
Personal, vehicle, and detention data is retained only for as long as necessary to fulfill operational, administrative, or legal obligations.
Once the retention period expires, the data is securely archived or deleted in accordance with applicable policies.
Data Security
Data Security
All data is stored on secure servers with controlled access.
Appropriate technical and organizational security measures are implemented to protect sensitive information.
While we strive to protect your data, no electronic system can be guaranteed to be completely secure.
Data Retention
Data Retention
Personal, vehicle, and detention data is retained only for as long as necessary to fulfill operational, administrative, or legal obligations.
Once the retention period expires, the data is securely archived or deleted in accordance with applicable policies.
Changes to This Privacy Policy
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected here, and the updated policy will become effective from the “Last Updated” date mentioned above.
Contact Us
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your data, please contact:
PGST Enforcement Support Team
ETTSA,
Email: helpdesk.pex@punjab.gov.in
Phone: 0175-2225192
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