Privacy Policy
At Eternal AI, we value privacy and respect yours. We are committed to keeping secure any information we collect from you or about you.
This Privacy Policy describes our practices regarding information we collect when you use our website, platform, services, features, and associated applications (collectively, "Services").
Personal Information We Collect
We may collect personal information relating to you ("Personal Information") if you create an account or communicate with us.
Account Information: When you create an account, we may collect your email address or X/Twitter account information.
Communication Information: If you contact us, we may collect your name, contact information, and the contents of any messages you send.
Social Media Information: If you interact with our social media pages (e.g., Instagram, Facebook, Medium, Twitter, YouTube, LinkedIn), we may collect information you choose to provide. Third-party platforms may also provide aggregate analytics about our social media activity ("Social Information").
Other Information You Provide: Information collected when participating in events or surveys.
Personal Information We Receive Automatically From Your Use of the Services: When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions ("Technical Information"):
Log Data: Information that your browser or device automatically sends when you use our Services. Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interact with our Services.
Usage Data: We may collect information about your use of the Services, such as the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, and your computer connection.
Device Information: Includes name of the device, operating system, device identifiers, and browser you are using. Information collected may depend on the type of device you use and its settings.
Cookies: We use cookies and similar technologies for authentication, analytics, and to enhance your experience. You can manage cookies through your browser settings.
User Data & Image Privacy
No Biometric Collection: Eternal AI does not collect, store, or process biometric identifiers or any specific face data that could be used for user identification.
Image Processing: When you use the 'Imagine' feature, your uploaded photos are used only as a visual reference for our AI models to generate artistic outputs.
Local Storage & Encryption: All original images and user-uploaded content are stored exclusively on the user's local device. This data is protected using RSA encryption and is never transmitted to or stored on our servers.
Data Retention: Temporary data used during the AI generation process is deleted immediately upon completion of the task. The encrypted images on your device remain under your control and are deleted when you choose to remove them or uninstall the app.
How We Use Personal Information
We may use your information to:
To provide, administer, maintain and/or analyze the Services;
To improve our Services;
To communicate with you; including to send you information about our Services and events;
To develop new programs and services;
To prevent fraud, criminal activity, or misuses of our Services, and to protect the security of our IT systems, architecture, and networks;
To carry out business transfers; and
To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
Aggregated or De-Identified Information:
We may aggregate or de-identify Personal Information so that it may no longer be used to identify you and use such information to analyze the effectiveness of our Services, to improve and add features to our Services, to conduct research and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with third parties, publish such aggregated information or make such aggregated information generally available. We may collect aggregated information through the Services, through cookies, and through other means described in this Privacy Policy. We will maintain and use de-identified information in anonymous or de-identified form and we will not attempt to reidentify the information, unless required by law.
Disclosure of Personal Information
In certain circumstances we may provide your Personal Information to third parties without further notice to you, unless required by the law:
Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may provide Personal Information to vendors and service providers, including providers of hosting services, customer service vendors, cloud services, email communication software, web analytics services, and other information technology providers, among others. Pursuant to our instructions, these parties will access, process, or store Personal Information only in the course of performing their duties to us.
Business Transfers: If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively, a "Transaction"), your Personal Information and other information may be disclosed in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.
Legal Requirements: We may share your Personal Information, including information about your interaction with our Services, with government authorities, industry peers, or other third parties (i) if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, (ii) to protect and defend our rights or property, (iii) if we determine, in our sole discretion, that there is a violation of our terms, policies, or the law; (iv) to protect the safety, security, and integrity of our products, employees, or users, or the public, or (v) to protect against legal liability.
Your Rights
Depending on location, individuals may have certain statutory rights in relation to their Personal Information. For example, you may have the right to:
Access your Personal Information and information relating to how it is processed.
Delete your Personal Information from our records.
Rectify or update your Personal Information.
Transfer your Personal Information to a third party (right to data portability).
Restrict how we process your Personal Information.
Withdraw your consent—where we rely on consent as the legal basis for processing at any time.
Object to how we process your Personal Information.
Lodge a complaint with your local data protection authority.
Please submit your request via email to: support@eternalai.org
Verification: We may require identity verification before fulfilling requests.
Authorized Agents: Agents can submit requests with written authorization.
Appeals: You may appeal our decisions regarding privacy rights requests via support@eternalai.org.
Children
Our Services are strictly not available to anyone under the age of 18. Access by minors is prohibited under all circumstances.
Links to Other Websites
The Service may contain links to other websites not operated or controlled by eternalai.org including social media services ("Third Party Sites"). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.
Security and Retention
We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or email. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or Third Party Sites.
We'll retain your Personal Information for only as long as we need in order to provide our Service to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Information will depend on a number of factors, such as the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our purpose for processing the information, and any legal requirements.
Changes to This Privacy Policy
We may update this Privacy Policy. Material changes will be communicated via email or in-product notifications at least 30 days in advance.
Contact Us
For questions or privacy concerns: support@eternalai.org