Traveling during the loss of a loved one is stressful, emotional, and often sudden. To support passengers in these difficult situations, airlines sometimes offer compassionate travel options. Air Canada Bereavement Fares are designed to provide flexibility and potential savings when you must travel due to a death or imminent passing in the family. Below is a clear guide explaining eligibility, documentation, booking process, and helpful tips.
Bereavement fares are special tickets intended for passengers traveling because of a family member’s death or critical illness. Unlike regular discounted tickets, these fares focus more on flexibility rather than deep price cuts.
With Air Canada Bereavement Fares, travelers may receive:
Reduced last-minute pricing compared to standard fares
Flexible change options
Lower cancellation penalties in certain situations
The availability depends on route and seat inventory, so calling early is important.
Eligibility is limited to immediate family members. You may qualify if the emergency involves:
Parent or step-parent
Child or step-child
Spouse or partner
Sibling
Grandparent or grandchild
Legal guardian or ward
Friends, cousins, or distant relatives typically do not qualify unless legal documentation proves dependency.
Air Canada may request verification either during booking or after travel. Prepare the following:
Name of the ill or deceased person
Relationship to passenger
Hospital, hospice, or funeral home contact details
Doctor or funeral director information
Death certificate (sometimes requested after return)
Providing accurate information helps avoid ticket cancellation or fare adjustment later.
Bereavement tickets usually cannot be booked online because an agent must verify eligibility.
Steps to follow:
Call Air Canada reservations
Explain the emergency situation
Provide relationship details
Receive available flight options
Submit documentation if requested
Agents will search flights that best match your urgent travel timing and apply the bereavement conditions where eligible.
Most compassionate fares follow specific timing guidelines:
Travel must begin within a short timeframe (often within 10 days)
Return travel may have flexible dates
Changes may be allowed at reduced or no change fee
Seat availability may be limited during peak seasons
Booking early still matters because these fares are not unlimited.
One of the biggest advantages of Air Canada Bereavement Fares is flexibility rather than large discounts.
Possible benefits include:
Lower change fees
Date modifications allowed
Partial refund eligibility depending on fare type
If plans change due to funeral scheduling, airlines often accommodate adjustments more easily than standard economy tickets.
Call instead of booking online
Online fares may look cheaper but often lack flexibility.
Ask about return flexibility
Funeral dates sometimes change flexible return matters more than price.
Keep documents ready
Airlines may verify after travel.
Compare prices
Occasionally promotional fares can be similar in price, but bereavement tickets still offer better change rules.
During emotional emergencies, planning travel is the last thing anyone wants to manage. Air Canada Bereavement Fares aim to reduce that burden by providing flexible booking options and compassionate assistance. While discounts vary, the true value lies in easier changes and support during uncertain schedules.