Privacy Policy

Last Updated: February 14, 2025

At EstateSail ("we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our mobile application ("App") and services.

By using EstateSail, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

a. Information You Provide

• Estate Sale Content: Photos, item descriptions, pricing information, sale locations, and any other content you upload or generate within the App.

• Account Information: Your name, email address, phone number, business name, and password when you create an account.

• Customer Support: Information you provide when you contact us for assistance or customer support.

b. Information Collected Automatically

• Usage Data: Details about how you use the App, including access times, pages viewed, features used, and actions taken.

• Device Information: Information about the device you use to access the App, such as hardware model, operating system version, unique device identifiers, and mobile network information.

• Analytics Data: We may use analytics tools to collect information about your usage patterns and preferences to improve the App.

2. How We Use Your Information

We use your information for the following purposes:

✅ Provide and Improve Services – To operate, maintain, and enhance the features and functionality of the App.
✅ Personalize User Experience – To tailor content and recommendations to your preferences.
✅ Communicate with You – To send updates, notifications, and information about your account or transactions.
✅ Customer Support – To respond to inquiries and provide assistance.
✅ Analytics and Performance – To monitor and analyze usage trends for improvement.
✅ Security and Compliance – To protect against unauthorized access, fraud, and legal compliance.

3. Sharing of Your Information

We value your privacy and do not sell your personal information. Your data is shared only in the following ways:

a. Service Providers

We share limited information with trusted third-party service providers who help operate the App. These providers are bound by confidentiality agreements.

• Firebase – For app infrastructure and data storage

• OpenAI – For AI-powered item descriptions and pricing assistance

• Shopify – For e-commerce integration (when enabled)

• Google Cloud Services – For app infrastructure and hosting

• RevenueCat – For managing in-app purchases and subscription services

• Square – For payment processing and transaction management

b. Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., courts, government agencies).

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. You will be notified of any ownership changes.

4. Data Security and Control

a. Security Measures

We implement industry-standard security measures to protect your data:
🔒 Data encryption in transit and at rest
🔒 Regular security audits and monitoring
🔒 Strict access controls for personnel

b. Your Control Over Your Data

You have the right to:
✔ Access and edit your personal information
✔ Delete your account and associated data
✔ Export your data in a machine-readable format
✔ Opt-out of non-essential communications

5. Data Retention

We retain your data only as long as necessary to provide services or comply with legal requirements. If you delete your account, your data will be permanently erased within 30 days, except where legally required.

6. Children's Privacy

EstateSail is not intended for children under 13. We do not knowingly collect personal information from children under this age.

7. International Data Transfers

While we primarily operate within the United States, our service providers may process data in other jurisdictions. We ensure appropriate safeguards for data protection.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be notified via the App or email. Continued use of the App after modifications means you accept the updated policy.

9. Contact Us

If you have any questions, reach us at:

📧 Email: support@estatesail.us

10. Your Rights

Depending on your location, you may have specific rights under data protection laws, including:

• Right to access your personal information

• Right to correct inaccurate data

• Right to request deletion of your data

• Right to data portability

• Right to withdraw consent

To exercise these rights, contact us at support@estatesail.us.