Privacy Policy
Privacy Policy
Effective Date: 26 March 2026
ESOS Audit App ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
We may collect the following categories of information:
When you create an account, we may collect:
Name
Email address
Login credentials
While using the app, we may collect:
Site information (e.g., location, building type, audit details)
Observations, findings, and notes entered by the user
Photos captured during audits
Audit progress and status
We may collect limited technical information such as:
Device type
Operating system
App usage logs (for performance monitoring and debugging)
We use your information to:
Provide and operate audit functionality
Store and manage audit data and reports
Improve app performance and user experience
Enable access to your audits across devices
Provide customer support
We do not use your data for advertising purposes.
Your data is securely stored using industry-standard cloud infrastructure.
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We do not sell, rent, or trade your personal data.
We may share data only in the following circumstances:
With trusted service providers (e.g., cloud hosting providers) strictly to operate the app
If required by law, regulation, or legal process
We retain your data only for as long as necessary to provide our services.
If you delete your account, all associated data (including audit data and images) will be permanently removed from our systems within a reasonable timeframe.
You have the right to:
Access your personal data
Update or correct your information
Request deletion of your account and associated data
You can delete your account directly within the app by navigating to the account settings section and selecting “Delete Account.”
Account deletion is permanent and will result in the removal of all associated data, including audit records and images, within a reasonable timeframe.
Our app may use third-party services such as:
Cloud storage providers (e.g., Supabase, Firebase)
Analytics tools (if enabled)
These services may process data on our behalf under strict data protection agreements.
This app is intended for professional use and is not directed at individuals under the age of 18.
We do not knowingly collect data from children.
We may update this Privacy Policy from time to time.
Any updates will be posted within the app or on our website.
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: contact@effictraenergy.co.uk