Privacy Policy for E Sale

Effective Date: December 1, 2025

At E Sale, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our app, which provides access to a wide range of ecommerce products such as electronics, fruits, vegetables, and more. By using our app, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information to provide you with a seamless and personalized shopping experience. The types of information we may collect include:

• Account Information: When you create an account, we collect your name, email address, phone number, city, and other contact details.
  
  

• Transaction Information: When you make purchases, we collect information such as billing address, shipping address, payment details, and order history.
  
  

• Device and Usage Data: We collect information about your device (e.g., operating system, IP address, browser type) and your interactions with the app, including pages visited, clicks, and time spent on the app.
  
  

• Location Information: We may collect and process location data (e.g., your city or pin code) for the following purposes:
  
  

  • To offer location-based services such as city-specific delivery options and product availability.
    
    

  • To personalize your experience by showing relevant products and services based on your location.
    
    

  • To offer accurate shipping and delivery information.
    
    

  • You can control location permissions through your device settings. If you choose not to enable location access, some location-based features may not work.
    
    

• Chat Information: If you choose to use the "Chat with Seller" feature, we may collect the contents of your conversation to assist with customer service and support.
  
  

2. How We Use Your Information

We use your personal information for the following purposes:

• Order Fulfillment: To process your orders, provide customer support, and deliver products to your specified address.
  
  

• Personalization: To offer a customized shopping experience based on your preferences, purchase history, and location.
  
  

• Promotions and Discounts: To send you promotional offers, discounts, and promo codes via email or push notifications.
  
  

• Communication: To send order updates, shipping confirmations, and respond to your inquiries or concerns.
  
  

• App Features: To enable features like "Refer and Earn," "Add to Cart," "Buy Now," "My Wallet," "My Orders," and other app functionalities.
  
  

• Improvement of Services: To enhance the app’s features, fix bugs, and optimize the user interface.
  
  

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with third-party companies that help us operate our services (e.g., payment processors, delivery partners, etc.) but only to the extent necessary to fulfill their services.
  
  

• Legal Compliance: We may disclose your information if required by law or in response to legal processes such as a subpoena, court order, or government request.
  
  

• Business Transfers: If E Sale undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
  
  

4. Security of Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes encryption, secure servers, and regular security audits. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You can view, update, or delete your account information at any time by logging into the app.
  
  

• Opt-Out of Marketing Communications: You can opt out of receiving promotional emails or push notifications by adjusting your settings within the app or following the unsubscribe instructions in the emails.
  
  

• Data Deletion: If you wish to delete your account or request the deletion of your personal data, please contact us at support@e-sale.shop. We will process your request in accordance with applicable laws.
  
  

• Location Data: You can control the location access through your device settings at any time. Disabling location access may limit some of the location-based features within the app.
  
  

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience while using the app. These technologies help us track your preferences, analyze usage patterns, and personalize content. You can control cookie settings through your device or app settings.

7. Children’s Privacy

Our app is not intended for users under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@e-sale.shop so that we can delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you need to exercise your rights, please contact us at:

E Sale Support
Email: support@e-sale.shop