Pragati Singh

Pragati Singh 🇮🇳🇸🇦
CISM | PMP | CISA | GCP | CHFI | GenAI | Prompt Engineering | Program Director | Digital Transformation & Cybersecurity Leader | Chief Transformation Officer | ITO Head | Cost Optimization Leader ITO & GRC | Tech Entrepreneur | Organizational Psychologist Psychologist

Pragati’s as a seasoned professional, scholar, and passionate Go-to-Market leader, I bring over 15 years of global experience in Products, Platforms Engineering, Digital Transformation, IoT solutions, and service delivery across multiple industry segments including independent software vendors, BFSI, Oil & Gas, Telecom, Satellite, Networking, Media, and Entertainment. My expertise spans digital transformation, cybersecurity, IT operations, and governance.

Notable Achievements:

Led a major digital transformation initiative that resulted in a 30% increase in operational efficiency and a 25% reduction in costs for a leading BFSI company.

Spearheaded the implementation of advanced cybersecurity measures that reduced security incidents by 40% and improved compliance with industry standards.
Directed a global IoT solutions project that enhanced connectivity and data analytics capabilities for an oil and gas enterprise, leading to a 20% increase in productivity.
Developed and launched a cutting-edge AI-driven platform for a telecom company, which boosted customer engagement and satisfaction by 35%.
Successfully managed a multi-million dollar IT operations budget, optimizing resource allocation and achieving significant cost savings without compromising service quality.

Challenges Overcome:

Navigating Complex Regulatory Environments: Successfully led a team to ensure compliance with stringent regulatory requirements across multiple regions, which involved extensive coordination and adaptation to diverse legal frameworks.
Driving Change in Resistant Cultures: Overcame resistance to change by fostering a culture of innovation and collaboration, leading to the successful adoption of new technologies and processes.
Managing Large-Scale Projects Under Tight Deadlines: Delivered several high-stakes projects on time and within budget, despite facing tight deadlines and resource constraints, by implementing effective project management strategies.
Mitigating Cybersecurity Threats: Addressed significant cybersecurity threats by developing and implementing robust security protocols, which safeguarded critical data and maintained business continuity.
Balancing Cost Optimization with Quality: Achieved substantial cost savings while maintaining high service quality by optimizing resource allocation and streamlining operations.

Holding certifications in CISM, PMP, CISA, CHFI, and GenAI, I have successfully led initiatives that enhance technological innovation, operational efficiency, and cost optimization. My career includes leadership roles such as Digital Transformation & Cybersecurity Leader, Chief Transformation Officer, IT Operations & Delivery Head, Cost Optimization Head ITO & GRC, CTO, and CIO. My strategic vision and passion for driving change have empowered organizations to achieve their digital and business objectives.

As a tech entrepreneur, I thrive in dynamic environments, leveraging my extensive experience to create robust, secure, and scalable IT solutions. My commitment to excellence and continuous improvement has been instrumental in delivering value and fostering growth across diverse industries.

Before joining NCGR, I worked with Ministry of Finance, KSA and multinational companies like HCL, Google, Mahindra Comviva, LG Electronics, HT Media, and NQ Mobile Inc. I am also actively involved with MicroMentor, iB Hubs, and OWASP Foundation groups and programs.

🎓 I hold several master’s degrees: MCA, PGDIBO (International Business Operation), Master of Commerce (M.Com.), M.A. (Psychology), M.A. (Public Administration), and a Post Graduate Diploma in Distance Education.

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Pragati Singh 🇮🇳🇸🇦CISM | PMP | CISA | GCP | CHFI | GenAI | Prompt Engineering | Program Director | Digital Transformation & Cybersecurity Leader | Chief Transformation Officer | ITO Head | Cost Optimization Leader ITO & GRC | Tech Entrepreneur | Organizational Psychologist Psychologist

Notable Achievements:

Led a major digital transformation initiative that resulted in a 30% increase in operational efficiency and a 25% reduction in costs for a leading BFSI company.

Spearheaded the implementation of advanced cybersecurity measures that reduced security incidents by 40% and improved compliance with industry standards.

Directed a global IoT solutions project that enhanced connectivity and data analytics capabilities for an oil and gas enterprise, leading to a 20% increase in productivity.

Developed and launched a cutting-edge AI-driven platform for a telecom company, which boosted customer engagement and satisfaction by 35%.

Successfully managed a multi-million dollar IT operations budget, optimizing resource allocation and achieving significant cost savings without compromising service quality.

Challenges Overcome:

Navigating Complex Regulatory Environments: Successfully led a team to ensure compliance with stringent regulatory requirements across multiple regions, which involved extensive coordination and adaptation to diverse legal frameworks.

Driving Change in Resistant Cultures: Overcame resistance to change by fostering a culture of innovation and collaboration, leading to the successful adoption of new technologies and processes.

Managing Large-Scale Projects Under Tight Deadlines: Delivered several high-stakes projects on time and within budget, despite facing tight deadlines and resource constraints, by implementing effective project management strategies.

Mitigating Cybersecurity Threats: Addressed significant cybersecurity threats by developing and implementing robust security protocols, which safeguarded critical data and maintained business continuity.

Balancing Cost Optimization with Quality: Achieved substantial cost savings while maintaining high service quality by optimizing resource allocation and streamlining operations.

As a tech entrepreneur, I thrive in dynamic environments, leveraging my extensive experience to create robust, secure, and scalable IT solutions. My commitment to excellence and continuous improvement has been instrumental in delivering value and fostering growth across diverse industries.

Before joining NCGR, I worked with Ministry of Finance, KSA and multinational companies like HCL, Google, Mahindra Comviva, LG Electronics, HT Media, and NQ Mobile Inc. I am also actively involved with MicroMentor, iB Hubs, and OWASP Foundation groups and programs.

🎓 I hold several master’s degrees: MCA, PGDIBO (International Business Operation), Master of Commerce (M.Com.), M.A. (Psychology), M.A. (Public Administration), and a Post Graduate Diploma in Distance Education.

Pragati Singh 🇮🇳🇸🇦
CISM | PMP | CISA | GCP | CHFI | GenAI | Prompt Engineering | Program Director | Digital Transformation & Cybersecurity Leader | Chief Transformation Officer | ITO Head | Cost Optimization Leader ITO & GRC | Tech Entrepreneur | Organizational Psychologist Psychologist