ERPlex Solutions — Privacy Policy
Last updated: 4 September 2026
This Privacy Policy explains how the ERPlex Solutions mobile application (the "App") handles your information. The App is a secure client that lets you connect to and use your own ERPNext / Frappe server.
1. Information the App handles
To sign you in, the App asks you to provide:
- Your ERP server URL (the ERPNext/Frappe site you choose to use)
- Your email or username for that server
- Your password for that server
The App also stores the login session cookies returned by your ERP server so you stay signed in, and may display content from your ERP server inside the App.
2. How your information is stored
- Your server URL, email/username, and the "Remember me" preference are stored locally on your device only.
- Your password is stored only in your device's secure keystore (Apple Keychain on iOS, EncryptedSharedPreferences on Android) and only if you enable "Remember me." It is never written to ordinary app storage.
- Session cookies are stored by the device's system WebView to keep you signed in.
3. How your information is used and shared
- Your credentials are sent only to the ERP server address you enter, for the sole purpose of logging you in.
- We (ERPlex Solutions) do not collect, receive, store, or have access to your URL, email, password, or ERP data on our own servers.
- The App contains no advertising, no analytics or tracking, and does not sell or share any personal data with third parties.
4. Permissions
The App requests Internet access only, which is required to reach your ERP server. It does not access your contacts, location, camera, microphone, photos, or files.
5. Data retention and deletion
Because your data is stored only on your device, you control it:
- Log out in the App to clear your saved session and password.
- Uninstall the App to remove all locally stored information.
Any data on your ERP server is governed by that server's own operator and privacy terms.
6. Children
The App is a business tool intended for organizations and is not directed to children under 13 (or the equivalent minimum age in your jurisdiction).
7. Security
We use platform-standard secure storage for your password and rely on the encrypted (HTTPS) connection provided by your ERP server. No method of transmission or storage is 100% secure.
8. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by the "Last updated" date above.
9. Contact
If you have questions about this policy, contact us at support@erplexsolutions.com.
© 2026 ERPlex Solutions. All rights reserved.