Privacy Policy for ERASE-X

Effective Date: 10/3/2025

[ERASE-X] - we respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”) available on the Apple App Store and Google Play Store.

By downloading, accessing, or using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

·        Personal Information: Name, email address, phone number, or login credentials if you create an account.

·        Home Automation Data: Device names, schedules, routines, preferences, and automation rules; Sensor readings (e.g., temperature, energy usage, motion) where supported.

·        Device & Technical Data: Device identifiers, operating system, app version, IP address, and crash logs.

·        Usage Data: Interactions with the App, such as buttons pressed or screens visited.

·        Location Data (Optional): Collected only if you enable location-based features (e.g., geofencing).

2. How We Use Information

·        Deliver, operate, and improve the App.

·        Enable control and automation of connected devices.

·        Provide customer support and respond to inquiries.

·        Send important updates, security alerts, or service notifications.

·        Analyze usage trends to improve features.

·        Comply with legal obligations.

·        We do not sell your personal information.

3. Sharing of Information

·        Service Providers: With trusted third-party vendors that help us with cloud hosting, analytics, or push notifications.

·        Third-Party Integrations: With your permission, we may share data with services like Alexa or Google Home.

·        Legal Requirements: When required to comply with laws, regulations, or legal processes.

·        Business Transfers: In case of merger, acquisition, or sale of assets.

4. Data Storage & Security

·        Your data is stored on secure servers and protected using encryption and industry-standard safeguards.

·        While we take reasonable measures, no method of transmission or storage is 100% secure.

·        Data is retained only as long as necessary to provide services or comply with legal requirements.

5. Your Rights

·        Depending on your location (e.g., GDPR in the EU, CCPA in California), you may have rights to:

·        Access, update, or delete your personal data.

·        Opt out of data collection for certain features.

·        Request a copy of your data.

·        Withdraw consent at any time.

·        To exercise your rights, contact us at ske.shreekrishnaenterprises@gmail.com.

6. Children’s Privacy

·        Our App is not intended for children under 13 (or the minimum legal age in your region).

·        We do not knowingly collect information from children.

7. Third-Party Services

·        The App may contain links or integrations with third-party services (e.g., smart assistants, cloud providers).

·        We are not responsible for their privacy practices. Please review their policies.

8. International Data Transfers

·        If you access the App from outside [Your Country], your information may be transferred and processed in countries where privacy laws may differ.

9. Updates to This Policy

·        We may update this Privacy Policy periodically. Any changes will be posted here with an updated “Effective Date.”

·        Continued use of the App means you accept the revised Policy.

10. Contact Us

·        If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

·        Shree Krishna Enterprises 

·        Email: ske.shreekrishnaenterprises@gmail.com

·        Address: Rohit Sengar Gali Number - ¾, Hans Nagar, Rewari, Haryana, 123401