The premier booking platform for equestrian stable stays and truck support across the UK and Europe.

Privacy Policy for Equistay

Last Updated: May 09, 2026

At Equistay, accessible from our mobile application, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Equistay and how we use it.

1. Information We Collect

To provide a seamless experience for both horse owners (Users) and stable owners (Creators), we collect the following information:

• Account Information: Name, email address, and phone number provided during registration.

• Profile Data: Information you choose to provide in your User or Creator profile, including profile pictures and stable details.

• Location Information: We collect precise or approximate location data from your mobile device to enable map features, show nearby stables, and provide navigation directions to stables or transport destinations.

• Usage Data: Information about how you interact with our app (e.g., booking history, search preferences).

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain the Equistay platform.

• Improve, personalize, and expand our app features.

• Understand and analyze how you use our app.

• Facilitate bookings and communication between Users and Creators.

• Provide real-time navigation and route calculation through Google Maps services.

3. Data Safety & Third-Party Sharing

We do not sell your personal data. However, we share information with essential service providers to ensure the app functions correctly:

• Google Maps Platform: To provide map rendering and directions.

• Firebase: To manage secure user login and database storage.

• Cloudinary: To store images and app data securely.

4. Permissions

To function as an MVP for service booking and transport, Equistay requires the following permissions:

• Location: Required for finding stables and providing directions.

• Storage/Gallery: Required for uploading profile or stable images.

5. Data Retention and Deletion

We keep your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. Users and Creators can request the deletion of their accounts and associated data at any time through the app settings or by contacting our support team.

6. Security

We use commercially acceptable means of protecting your personal information. Please remember that no method of transmission over the internet, or method of electronic storage, is 100% secure.

7. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

• Email: info@equistay.app

• Website: myequistay.com