Privacy Policy for Eqosy Partners

Effective Date: June 26, 2026

Welcome to Eqosy Partners.

Eqosy Partners ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Eqosy Partners mobile application.

If you do not agree with this Privacy Policy, please do not use our application.

Information We Collect

Personal Information

When you register or use our services, we may collect:

• Full Name

• Mobile Number

• Email Address

• Delivery Partner or Restaurant Information

• Business Name

• Address

• Profile Photo

• Government Identification (if required for verification)

Location Information

Eqosy Partners may collect precise or approximate location data to:

• Assign nearby orders

• Track deliveries

• Provide navigation assistance

• Improve delivery accuracy

• Calculate distance and earnings

Location may be collected while the app is in use and, where permitted, in the background for active deliveries.

Device Information

We may collect:

• Device Model

• Operating System

• App Version

• Device Identifier

• IP Address

• Crash Reports

• Diagnostic Information

Usage Information

We collect information regarding:

• Login Activity

• Order Status

• Delivery Performance

• App Features Used

• Session Duration

How We Use Your Information

We use your information to:

• Create and manage your account

• Verify your identity

• Assign delivery requests

• Manage restaurant operations

• Process orders

• Improve customer support

• Improve app performance

• Detect fraud and misuse

• Send important notifications

• Comply with legal obligations

Permissions Used

Eqosy Partners may request:

• Location

• Camera

• Storage or Photos

• Phone

• Notifications

• Internet Access

These permissions are used only for providing app functionality.

Data Sharing

We may share information with:

• Customers

• Restaurants

• Delivery Partners

• Payment Service Providers

• Cloud Service Providers

• Analytics Providers

• Government Authorities when legally required

We never sell your personal information.

Data Security

We use industry-standard security measures including encrypted communication, secure authentication, and restricted data access.

Although we strive to protect your information, no internet transmission or storage method is completely secure.

Data Retention

We retain your information only as long as necessary to:

• Provide our services

• Meet legal obligations

• Resolve disputes

• Prevent fraud

Afterward, data is securely deleted or anonymized.

Children's Privacy

Eqosy Partners is not intended for users under the age of 18.

We do not knowingly collect information from children.

Third-Party Services

The application may use third-party services including:

• Firebase

• Google Maps

• Google Play Services

• Payment Gateways

• Push Notification Services

Each provider has its own privacy policy.

Your Rights

Depending on applicable laws, you may:

• Access your data

• Update your information

• Delete your account

• Request correction

• Withdraw consent where applicable

To exercise these rights, contact us.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any updates will be reflected by updating the Effective Date.

Contact Us

If you have questions regarding this Privacy Policy, contact us:

Eqosy Partners

Email: Eqosyindia@gmail.com