Terms & Conditions

EPSAKHI (Enterprise Sakhi Management System) Terms & Conditions U.P. State Rural Livelihood Mission (UPSRLM)

Effective Date: 07-03-2026

Please read these Terms & Conditions ("Terms") carefully. These Terms constitute a binding legal agreement between you ("User" or "CRP-EP") and the Uttar Pradesh State Rural Livelihood Mission (UPSRLM) governing your use of the EPSAKHI mobile application.

1. Acceptance of Terms and Role Characteristics

1.1. Acceptance: By accessing or using the Application, you agree to be bound by these Terms and the Privacy Policy.

1.2. Targeted Users: This Application is designed for the Community Resource Person – Enterprise Promotion (CRP-EP) cadre to support the PRAGATI SETU 1.0 initiative.

1.3. Authorization: Access is restricted to authorized workforce members assigned by the State IT Admin to specific Gram Panchayats.

2. Service Scope and Functionality

2.1. Service Description: EPSAKHI is a digital survey application that replaces manual, paper-based registers with an automated workflow for rural enterprise data capture.

2.2. Core Modules: The Application provides read/write access to Existing Enterprise Forms, New Enterprise Forms, and No Enterprise Forms.

2.3. Data Integration: The system retrieves beneficiary master data from LokOS APIs, including SHG affiliation and social categories.

2.4. Income Estimates: The system performs auto-calculations for monthly income, working capital, and gross profit based on user-entered financial inputs. These figures are calculated estimates and not a guarantee of financial outcomes.

3. USER RESPONSIBILITIES AND DATA INTEGRITY

3.1. Accuracy of Data: You are responsible for ensuring that all field data, including enterprise profiles, products, and investment details, is captured accurately and reflects the "Single Version of Truth".

3.2. Offline Synchronization: You must ensure that draft forms saved in offline mode are successfully synchronized with the backend APIs once network connectivity is restored.

3.3. Jurisdiction Compliance: Users are strictly prohibited from attempting to access or edit data for beneficiaries outside their allotted Gram Panchayat or jurisdiction.

4. Security and User Account Safety

4.1. Authentication: You must protect your username and password. The system enforces strong hashing and invalidates sessions after 15 minutes of inactivity.

4.2. Multi-Device Restriction: To ensure auditability, the system prevents simultaneous multi-device logins for CRP-EP users.

4.3. Audit Logging: You acknowledge that all CREATE, UPDATE, and DELETE operations are recorded in immutable audit logs, including your User ID and timestamps, for a period of 3 years.

5. Liability and Indemnity

5.1. Performance Disclaimer: While the system is optimized for low-bandwidth rural networks, UPSRLM is not liable for data latency or systemic delays caused by local network failures.

5.2. Technical Accuracy: UPSRLM relies on the stability of external LokOS APIs for production data; any unavailability of these external services is beyond our control.

5.3. Indemnification: You agree to hold UPSRLM harmless from any claims or damages arising from misrepresented field data, unauthorized access due to credential sharing, or violations of jurisdictional rules.

6. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the competent courts in Lucknow, Uttar Pradesh, India.

7. Contact Information

For technical support or administrative queries, contact:

UPSRLM IT Division Email: bdopmuit@gmail.com

Address: U.P. State Rural Livelihood Mission (UPSRLM), First Floor, Eldeco Corporate Tower, Vibhuti Khand, Gomti Nagar, Lucknow, 226016, Uttar Pradesh