Effective Date: 11/01/2025
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how our nail salon collects, uses, and safeguards information obtained through our website, online booking tools, in-salon check-in systems, text messaging, and other related services.
By using our website, check-in system, or services, you agree to the terms of this Privacy Policy.
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Appointment and service details
Information entered through our in-salon check-in system or kiosk
Messages or inquiries submitted through our website
We may also automatically collect certain non-personal information, such as:
IP address and general location
Browser, device, or kiosk information
Website and system usage data
Cookies and similar tracking technologies
We use your information to:
Check you in for appointments and manage walk-ins
Schedule, confirm, and manage appointments
Communicate regarding services, reminders, or customer support
Improve salon operations, services, and customer experience
Send promotional or marketing messages only if you opt in
Comply with legal or regulatory obligations
Our salon may use a digital check-in system or tablet to streamline appointments and walk-in services. Information entered into the check-in system is used solely for:
Verifying customer identity
Managing appointment flow and wait times
Communicating service status
Information collected through the check-in system is protected in accordance with this Privacy Policy and is not sold or misused.
If you provide your phone number, you may receive text messages related to:
Appointment confirmations and reminders
Check-in and waitlist notifications
Customer service communications
Promotional messages if you have opted in to receive such communications.
SMS opt-in data and consent will not be sold or shared with third parties for marketing purposes. SMS data may be shared only with service providers necessary to deliver messages, such as messaging platforms and carriers.
Our website may use cookies to enhance functionality and analyze traffic. You can manage cookies through your browser settings, though disabling cookies may affect website features.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we take data protection seriously, no system can be guaranteed to be completely secure.
We retain personal information only as long as necessary to provide our services or as required by law.
Our website, booking tools, or check-in systems may be supported by third-party providers. We are not responsible for the privacy practices of these third parties and encourage you to review their policies.
Epic Nails is not intended for use by individuals under the age of 13., and we do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately.
You may request access to, correction of, or deletion of your personal information. You may opt out of marketing communications at any time.
We may update this Privacy Policy from time to time. By continuing to use our website or services after changes are posted, you agree to the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions or concerns regarding this Privacy Policy, please contact us at: (352) 404-9300