EASE OF DOING BUSINESS FOR aoS

CITIZENS CHARTER TEMPLATES

• Service Standard Format (Word Doc)

• Sample Format for Service Flyers (Publisher)

ANNOUNCEMENTS

TO PREPARE CSM FILE FOR 2026, JUST MAKE A DUPLICATE OF THE 2025 FILE, RENAME IT TO 2026 AND DELETE ALL DATA. MAKE SURE YOU DO NOT DELETE THOSE COLUMNS WITH EXISTING FORMULAS - DUDAY