Privacy Policy
Effective Date: June 1, 2025
Last Updated: June 1, 2025
Contact: support@enzo.co.in
Welcome to Enzo! Your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your information when you use our mobile application and related services.
1. Information We Collect
When you use the Enzo app, we may collect the following types of information:
a. Personal Information
Name
Email address
Phone number
Delivery address
b. Location Information
We collect your device location (with your permission) to provide location-based services, such as showing nearby featured stores, delivery availability, and personalized offers.
You can enable or disable location services at any time through your device settings.
c. Order & Usage Information
Products viewed, added to cart, and purchased
Quick checkout behavior
Cash on delivery preferences
Referral activity
Interaction with categories and featured stores
d. Device & Log Information
Device type, app version, operating system
IP address and error logs
2. How We Use Your Information
We use your information to:
Process and deliver products including groceries, vegetables, diapers, fruits, pharmacy items, and more
Provide personalized content and recommendations based on your location and usage
Enable features such as quick checkout, cart management, and cash on delivery
Power referral programs to reward user invites
Show nearby featured stores and location-specific product availability
Improve and optimize app performance and user experience
3. Sharing of Information
We do not sell your personal data. We may share information with:
Delivery partners, to fulfill and deliver your orders
Analytics and service providers, to help us improve the app
Legal authorities, when required by law or to protect user safety
4. Referral Program
If you use our referral feature, we collect and store referral data to track rewards and validate program eligibility. We only use this information within the scope of the referral program.
5. Location-Based Services
With your consent, Enzo uses your location to:
Show nearby stores and available products
Estimate delivery times and service availability
Enhance overall shopping and browsing experience
You can manage or revoke location access through your phone settings at any time.
6. Data Security
We implement security practices to protect your data. However, no digital transmission or storage method is completely secure. We encourage strong passwords and secure device practices.
7. Your Choices
Manage your profile: You can update your personal info in the app
Opt out of marketing: You can unsubscribe from promotional messages
Delete your account: Contact support@enzo.co.in to request account deletion
8. Children’s Privacy
Our app is not intended for children under 13. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. If we make significant changes, we will notify you via the app or email.
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 support@enzo.co.in