Frequently asked questions
Frequently asked questions
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Why is Enterprise charging me a $300 deposit?
Why is Enterprise charging me a $300 deposit?
To account for Renter potentially incurring additional amounts owed under the rental contract, at the time of rental, renters without a ticketed return travel itinerary will be required to provide a deposit between $300 and $850 depending on the rental location and class of vehicle rented.
How do I contact Enterprise by email?
How do I contact Enterprise by email?
How do I contact Enterprise by email? Email Enterprise customer service at care@enterprise.com. Email Enterprise customer service at care@enterprise.com. For more information, please call 1-800-259-6095.
How do I cancel my Enterprise rental car reservation?
How do I cancel my Enterprise rental car reservation?
Please cancel and rebook your Pay Now reservation at Enterprise.com or at (800) 259-6095. If you cancel your reservation you will forfeit the entire amount of your Pay Now reservation. See our fees/cancellation policies for more information.
How to speak to a human at Enterprise?
How to speak to a human at Enterprise?
The activation signal is sent for a period of 6 hours, if the service has not activated in the first 6 hours of your rental, please call at 800-259-6095 for assistance. For compliments, complaints, feedback or inquiries on a completed rental, please complete the below entry form.
Is there a 24-hour customer service for Enterprise?
Is there a 24-hour customer service for Enterprise?
Generally Enterprise provides several ways for customers to get customer support. Here are the main ways you can get help. One of them is phone support via telephone number +1-800-259-6095. Company offers 24/7 phone support for customers and you can find the phone number for your country on the Contact Us page of the website. When you call, you will be directed to a customer service representative who can help you with your rental car needs.
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