Setting up Prime Video on a Smart TV or streaming device can be simple when you follow the correct steps. If your TV displays a registration or activation code, the primevideo.com/mytv process can be used to connect the device with your Amazon account.
primevideo.com/mytv is used in the Prime Video device-registration process when a compatible TV or streaming device displays a code.
Instead of typing your full Amazon account details using a TV remote, you can use a phone or computer to complete the registration process. The code displayed on the TV connects the device with the Amazon account you use for Prime Video.
The exact instructions shown on your TV should always be followed because the available options can differ between devices.
Follow these simple steps:
Turn on your Smart TV or streaming device.
Make sure the device has a working internet connection.
Open the Prime Video app.
Select the available Sign In, Register, or similar option.
If the TV displays a registration code, keep the code visible on the screen.
On your phone or computer, open a web browser.
Enter primevideo.com/mytv in the browser address bar if that is the address shown by your TV.
Sign in with the Amazon account you want to use with Prime Video.
Enter the code displayed on your TV.
Follow the instructions shown on the screen.
Return to your TV and wait for the Prime Video app to refresh.
Once registration is completed, you can use Prime Video on the connected device.
Before using primevideo.com/mytv, check the following:
A compatible TV or streaming device
The Prime Video app installed
A stable internet connection
An Amazon account
The registration code displayed by the TV
A phone, tablet, or computer with a web browser
Yes. A phone, tablet, or computer can be convenient for completing a code-based registration process because it is easier to type account information and the TV code.
You entered the correct code.
You used the correct Amazon account.
Your TV is connected to the internet.
The Prime Video app is updated.
The code has not expired.
The TV has refreshed after registration.
It is associated with the Prime Video device-registration process where a code displayed on a TV can be entered through a browser to connect the device with an Amazon account.
Use the registration address displayed on your TV. If your device specifically displays primevideo.com/mytv, enter that address in a browser and follow the instructions.
The code may be incorrect, expired, or associated with a previous registration session. Generate a new code and enter it carefully.
You need an Amazon account to sign in and connect Prime Video to the device.
Yes. A phone or computer can be used when your TV provides a browser-based registration or code-entry option.
Check your internet connection, restart the device and Prime Video app, and install any available updates. Amazon recommends these steps for several Prime Video connection and playback issues.