Cultural and natural heritage holds global significance and require interdisciplinary efforts in making sites inclusive for all visitors, including those with physical and/or cultural disabilities. Regardless dimension, geographical location, socio-economic or cultural value, assuring that heritage sites are fully accessible and enjoyable by all users is a crucial mission for any country that aspires to meet the international key policies on ‘inclusive herigate’. However, today the concept of ‘inclusive heritage’ mainly deals with the physical aspects of the visit experience, which means that the physical accessibility of sites is the sole parameter considered to make the heritage democratic. No attention is paid to other conditions such as blindness, cultural diversity, the power of digitalisation for improved visit experiences, etc. Furthermore, biased design cultures on inclusivity affect the ‘good design’.
Sites that are inclusive even from a digital perspective are more accessible and usable by all users, including the ones with different psychophysical or cultural (dis)abilities, but also by other target groups such as elderly and children. Remote digital visits can maximise the financial investments and the concept of ubiquitous heritage could be promoted. Digital storytelling techniques can expand the pedagogic value of immersive visit experiences. New improvements can be produced by employing 3D printing and AR/VR solutions. The enhancement of the digital inclusivity of cultural and natural heritage sites requires a shift in the way design interventions are co-designed, co-developed, and tested with final users. Thus, digitalisation can be a strategic means around which to improve the access and the enjoyment of sites in a democratic way by mitigating economic, physical, and cultural barriers sustainably. This issue introduces innovative and unexplored opportunities to improve projects’ lifecycle and the modalities through which users are involved in co-design processes.
The ENRICH project is based on the ‘good design enables, bad design disables’ philosophy and aims to propose and experiment a novel interdisciplinary knowledge framework to make cultural and natural heritage digitally inclusive. This will be done by combining inclusive design, digital storytelling, and digital modelling, which are the innovative subjects used to create engaging visit experiences for final visitors. The use of modern technologies to promote digital inclusivity is at the core of this multidisciplinary study. Tests will be performed to assess the validity of models developed.
The ENRICH project is strategic and consistent with recent trends of design studies that promote cultural discontinuities in the way users are considered in innovative projects of higher cultural value. It introduces an innovative approach to overcome the problem of making accessible both cultural and natural heritage sites In fact, the ENRICH project proposes the adoption of an integrated and highly scalable set of research and design actions aimed at producing replicable results and an open model to expand the inclusive power of any heritage site globally. Thanks to the use of digital means and solutions, we expect to innovate the state of art with new ready-to-market outputs that enhance health, wellbeing, and economic growth.
The ENRICH project has the great potential of generating significant impacts into scientific and professional communities, particularly those committed to promote a more aware and mature value of the cultural and natural heritage through an inclusion-oriented perspective. Therefore, ENRICH is intended to produce benefit for final users, professionals, researchers, site managers, public administrations, and anyone involved in the enhancement of heritage.
At the research and institutional levels, ENRICH will produce the following impacts:
Scalable methodological and design innovations for the inclusive enhancement of cultural and natural heritage.
Identification of novel topics and design-related practices for future interdisciplinary studies.
Use of digital storytelling and 3D tools as novel concepts applicable heritage promotion.
Improved opportunities for future design developments and product-service innovations.
Improved sustainability of inclusive interventions on heritage globally.