I'll get back in touch with you within 3-5 working days (unless I'm away);

We'll schedule an initial call;

During the initial call, we'll discuss your expectations and whether I can fulfill them;

If you decide to proceed, we'll conduct a diagnostic test to identify any weak areas;

After that, I'll need 1-2 weeks to write a course plan for you;

If you're happy with the course plan, we'll finalize your schedule and start our classes;

Otherwise, I'll make necessary amendments according to your comments and get back to you with an updated course plan;

See step 6.