Last updated: 1 Oct 2025

Who we are
English Exam Words AI is developed by Davenport Software Products (“we”, “us”). Questions or requests: support@davenportsoftwareproducts.com.

What this app does
The app helps non-native English speakers study official exam vocabulary (A1–B2), hear words in natural sentences (British & American English), and practice speaking with optional voice recording and playback.

Personal data we collect
• No account required: You can use core features without creating an account.
• Learning progress & activity: studied words, quiz results, favourites, and settings.
• Audio you record: used for practice and comparison. By default, recordings are stored on your device. [If you enable cloud sync/backup, recordings may be stored in our cloud tied to your account.]
• Purchases: subscription status and purchase validation via Apple; we do not receive your full payment card details.
• Diagnostics & usage (Firebase):
– Firebase Analytics collects pseudonymous app usage events (e.g., screens opened, feature engagement), an app-instance identifier, device/OS info, region/locale, and crash/exception counts to help us improve the product.
– Firebase Crashlytics collects crash logs and device/OS details to help us fix stability issues.
• Device basics: app version, device model, OS version, general region (derived from IP) for service operation and fraud prevention.

Data we do not collect
• Precise GPS location • Your contacts • Your photos (unless you choose to share) • Third-party advertising identifiers for ad tracking • We do not sell your data and do not show third-party ads.

How we use your data (purposes)
• Provide core learning features (vocabulary lists, audio playback, search, progress tracking, optional voice practice).
• Generate speech audio by sending text of words/sentences to our text-to-speech provider.
• Validate purchases and manage subscriptions via Apple.
• Improve reliability and security through diagnostics (Firebase Analytics & Crashlytics).
• Respond to support requests, deletion/export requests, and comply with legal obligations.

Legal bases (UK/EU GDPR)
• Performance of a contract: delivering the app/features you request.
• Legitimate interests: security, fraud prevention, product improvement (minimised and balanced).
• Consent: optional analytics and crash diagnostics where required by law; microphone access for voice practice.
• Legal obligation: tax, accounting, and lawful requests.

Sharing and processors
We share data only with service providers acting on our instructions, under data-processing terms:
• Apple (App Store / IAP): subscription status and purchase validation.
• Google Cloud Text-to-Speech: receives the text to synthesise audio plus technical metadata.
• Firebase Analytics (Google): pseudonymous usage analytics as described above (no advertising use by us).
• Firebase Crashlytics (Google): crash logs and diagnostics.
• Cloud hosting/database (e.g., Firebase/Firestore) [if enabled]: stores account/profile and learning progress if you choose to sign in or sync.

International transfers
Where data is processed outside your country (e.g., EU/UK → US), we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

Retention
• On-device data: remains on your device until you delete it or uninstall the app.
• Account/synced data (if enabled): kept while your account is active or until you request deletion, subject to legal requirements.
• Purchases/transactions: retained per tax/accounting laws.
• Firebase Analytics: retained for the period configured in our project (typically up to ~14 months).
• Crashlytics: crash reports retained for a practical period to diagnose and fix issues.

Your choices & controls
• Analytics & Crash reports: You can disable Analytics and/or Crash reports in the app’s Settings → Privacy (if available) or via your device privacy settings. Where consent is required (EU/UK), we only enable Analytics after you consent; you can withdraw consent at any time.
• Microphone: used only for optional voice practice, to be added in version 2. revoke in iOS Settings if desired.
 

Your rights (EU/UK GDPR)
You may have the right to access, rectify, delete, port, or object to/restrict processing. You can also withdraw consent without affecting prior lawful processing. To exercise any right, email support@davenportsoftwareproducts.com. You may also lodge a complaint with your local data protection authority.

California (CCPA/CPRA) notices
We do not sell personal information. We do not share personal information for cross-context behavioural advertising. California residents can request access or deletion by emailing support@davenportsoftwareproducts.com.

Security
We use industry-standard safeguards (encryption in transit, access controls). No method is 100% secure; we continuously improve our protections.

Children’s privacy
The app is intended for users 13+. If you believe a child under 13 has provided personal data, contact us and we will delete it.

Changes to this policy
We will update this page for material changes and revise the “Last updated” date. Additional notice will be provided where required.

Contact
Davenport Software Products
Email: support@davenportsoftwareproducts.com

Privacy labels (App Store summary)

Collected: email (if email given by user), purchase status, learning progress, pseudonymous diagnostics/usage.

Linked to you: email (if email given by user), progress, purchase status.

Used for tracking: No (no third-party ad tracking).