The organizing team provides context and instructions to help participants orientate.

Participants move through the space and respond to a set of prompts designed to surface experiences with engagement design. Working in groups, they reflect on what engagement means in their work, share strategies they have used, and identify challenges they encounter when designing for engagement.

Groups select one challenge that resonates with them, reflect on their experiences, and develop up to two design responses as ways of addressing the challenge. As ideas take shape, groups are encouraged to look for tensions or trade-offs that emerge. When a tension is identified, it is made visible by tying a knot in a string and attaching a short label that describes it. Materials are provided to support this process, and participants are free to connect ideas or express relationships in ways that feel meaningful to them.

Participants are invited to explore the ideas and tensions that emerged and to reflect on patterns across groups. The closing moment encourages continued conversation and connection beyond the session.