Privacy Policy for Endless Tales
Effective Date:02 January 2025
Welcome to Endless Tales, a mobile application developed and maintained by Ndabenhle Ngema, operating under Soyamba Logistics ("we", "our", or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our app.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name, email address, or other contact information when you register, contact support, or subscribe to updates.
b. Usage Data
Information about how you use the app, such as story/audio playback activity, app features accessed, and in-app interactions.
c. Device Information
Device type, operating system, unique device identifiers, IP address, and crash logs to help us improve app performance and compatibility.
2. How We Use Your Information
We use your information to:
Provide and personalize your experience with Endless Stories.
Improve the app's performance, content, and user experience.
Respond to customer support requests and inquiries.
Send updates or promotional content (only if you opt-in).
Ensure compliance with legal and regulatory requirements.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following situations:
With service providers that help us operate and improve the app (e.g., analytics or cloud storage providers).
If required by law or legal proceedings.
In connection with a merger, acquisition, or asset sale.
4. Data Security
We take reasonable steps to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of electronic storage or transmission over the internet is 100% secure.
5. Children’s Privacy
Endless Stories is intended for users of all ages, including children under the age of 13. We comply with applicable children’s privacy laws and do not knowingly collect personal information from children without parental consent. If we learn that we have collected personal information from a child without parental consent, we will delete it immediately.
6. Your Rights
Depending on your location, you may have rights under data protection laws, including:
The right to access, correct, or delete your personal data.
The right to object to or restrict certain data processing activities.
The right to withdraw your consent at any time.
To exercise your rights, please contact us at asamaberyde@gmail.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact us:
Ndabenhle Ngema
Soyamba Logistics
41 Berrio Avenue
Email: asamaberyde@gmail.com