Employee Benefits
Employee Benefits
All full-time employees are eligible for medical, prescription, dental, and vision benefits on the first day of the month following completion of 30 days of employment. Generally, employees complete their enrollment during new hire orientation or during the annual open enrollment period. As for supplemental coverage, ProCare Rx provides employees with long-term disability and basic life insurance, and employees may choose to add short-term disability and voluntary life insurance. The plan year for insurance is April 1 through March 31. Employee are eligible to participate in the 401(k) retirement plan after completing one year of service.
Welcome to the Employee Benefits page.
This page provides information about employee benefits including medical, dental, vision, prescription, life insurance, disability, accident coverage, 401(k) retirement plan, and more.
Check out 2026 health insurance benefit offerings and all the benefits ProCare Rx has to offer you on this page, by scrolling through the page. If you are ready to select your health insurance benefits, click here to log on to the Employee Navigator benefits portal.
How to Enroll; Step-by-Step instructions
Employee Navigator is the benefits portal where you will make your benefits plan selection. For step-by-step enrollment instructions, click on "Enroll in Benefits" to your left. Please Note: All employees are required to log in an "Select" or "Decline" benefits for 2026.
To go directly to the Employee Navigator portal, click here.
Health Insurance Plan Details
Click on the benefits plan details below to view health care plan information.
Download a copy to your computer for easy reference later. You can also access plan information on the Employee Navigator benefits portal.
Ready to select your benefits? Let's get started, click here.
Healthgram is a Third Party Administration (TPA) of self-funded benefit plans. We have chosen Healthgram to administer benefit plans to fit our employees.
Click on the information to your right to learn more on accessing the Medical Network (Cigna OAP), Finding a Doctor through the Healthgram Member Portal and helpful information on the right place to go when you need care.
Finding an In-Network Doctor
Primary Care, Urgent Care, & Emergency Room
Medical Plan Information
Find a Doctor?
Medical Network is through Cigna OAP
$2,000 deductible
Find a Doctor?
Medical Network is through Cigna OAP
$3,000 deductible
24/7 on-demand Doctor visits
No appointment necessary
Cost Calculator: Determine your Medical Cost per pay check
Click on the cost calculator sheet to your left, download to your computer and follow the steps to determine your medical plan cost estimate.
All other benefits plan costs will automatically calculate when you select your benefit plans through the Employee Navigator benefits portal.
Medical Plan Information - Southfield ONLY
Community Blue
PPO Plan $2500
Community Blue
PPO Plan $1000
Southfield Employees ONLY
Use this Cost Calculator to determine
your Medical cost per pay check.
Prescription Plan Information
ProCare PharmacyCare
To view the Pharmacy Plan Document and Plan Description, refer to the files to the right. For drug formulary, click here.
Refer to the Pharmacy Network file to your right for a full list of retail pharmacies.
Pharmacy Plan Document
Pharmacy Plan Description
Retail Pharmacy Network
Program Drugs GPI Level
Rx Prior Authorization
Rx Transfer to PPC
Use this form to transfer your
prescription to ProCare PharmacyCare
Mail Order
Use this form to setup your
prescription mail order with PPC
Rx Reimbursement Form
Use this form to request reimbursement for out-of-pocket prescription costs.
Confused about Medicare eligibility and enrollment?
Medicare is a health insurance program for people age 65 and older. However, as long as you are an active, full-time employee, you are eligible to remain on the ProCare Rx health insurance plan.
If you are turning age 65, you are eligible to enroll in Medicare. Enrollment begins three months before the month you turn 65, the month of your birthday, and three months after your birth month.
Part A - covers hospital services. For most people, this is premium-free if they or a spouse paid Medicare taxes for at least 10 years.
Part B - Covers doctor visits and other medical services, and has a monthly premium.
Part D - Covers prescription drugs.
Medicare
Eligibility & Enrollment info.
Medicaid
Children's Health Insurance Program
FSA (Flexible Spending Account) & HSA (Health Savings Account)
Full-time employees may elect an annual contribution to flexible spending accounts (FSA) OR limited flexible spending accounts (LFSA) along with a health savings accounts (HSA). These accounts are on a pre-tax basis (i.e., the contributions are deducted from gross income before tax, thereby reducing the employee's taxable income and tax burden). Health Savings Accounts are available only to employees who select the High-Deductible Health Plan. Elections must be made during new hire orientation or open enrollment; FSA and LFSA elections cannot be changed during the plan year, per IRS regulations. These accounts are established separately for medical, dental, or vision expenses not covered by insurance (e.g. deductibles, co-pays, over-the-counter medicine purchases, orthodontia, upgraded vision care) and dependent care (e.g. day care expenses from a qualified provider for children under age 12). You pay for eligible expenses by using a debit card that will be issued to you. If you make an eligible purchase and pay out of pocket, please log on to EBMS.com and go to the FSA page for instructions on reimbursement.
To check your balance, submit a claim, or view other information relating to your FSA, log on to https://mibenefits.ebms.com/auth/login and go to the Flexible Spending Account section.
If you enrolled in the FSA, Limited FSA, or the HSA, click on the "Enrollment Next Steps" to your left for instructions on accessing your account with Admin America (plan administrator). You will also notice helpful information to guide you along.
Need to spend up your funds in your FSA account?
Amazon and Walmart accept FSA and HSA benefit card payments.
Check out the FSAstore.com and HSAstore.com
Health Savings Plan (HSA)
Healthcare FSA
Healthcare FSA
Eligibility & Ineligible Expenses
Dependent Care FSA
Premium Conversion & HSA Contribution Plan Summary Plan Description
Healthcare FSA Summary Plan Description
Supplemental Plans
Dental, Vision, and Disability Plans
Dental Plan
Getting your Dental Card
Vision Plan
Print your Vision Card
Long-Term Disability (LTD)
Company PAID
Short-Term Disability (STD)
How to file an STD Claim
Life Insurance & Accident Coverage
Basic Life Coverage
Company PAID
Voluntary Life Coverage
Accident Coverage
Health & Financial Wellness
Health & Wellness Program
Employees are encouraged to be their healthiest selves.
Company-Paid events, challenges, 5K runs/nature walks, etc.
Rewards for healthy activities and behaviors.
FREE Health Coaching for all employees
Contact your Wellness Coordinator at wellness@procarerx.com
Click here to explore the Healthy By Choice website.
Click here to view the Hardship Distribution Amendment for 401k Plan 2020
<--- Click on the presentation to your left to explore the 401k plan benefits.
Employees who wishes to obtain investment guidance for their 401(k) may contact the following individual at Graystone Consulting:
Neal Stamper, CFP, C(k)P, QPFC
404-266-6839
Employees may also take out a loan from their 401(k) balance and repay the loan through payroll deduction.
Who's eligible?
Full-time employees may participate in the company 401(k) plan at the beginning of the calendar quarter following one year of service. If you have completed 1-year of service with ProCare Rx, you are eligible to participate in the 401(k) plan.
Participants may contribute up to 25% of their gross income on a pre-tax basis up to a limit set annually by the IRS. The company match of the employee's contribution to the plan is currently 100% of the first 3% of the employee's contribution, and 50% of the next 2% of the employee's contribution. This match is fully vested with no waiting period after eligibility. No vesting schedule.
To view the Summary Plan Description, click the dropdown button above in the 401(k) Retirement Plan header.
Eligible employees will received a notification and instructional information from Benefits For You (by TruStage) via regular US mail when their eligibility date draws near, and will also receive an email reminder from Human Resources. Once received, follow the instructions for a simple online enrollment and set up your retirement investments.
Enrollment, contribution percentages, and investment account elections are managed by the employee via Benefits For You at www.benefitsforyou.com thereafter.
Employee Assistance Program
Confidential Emotional Support
Emergency Travel Assistance
Support when traveling
5/3 Bank Membership Advantage
Healthy Financial Habits
Tickets at Work
Fun Life Rewards
Register and start saving!
Local Deals!
Real Savings for Real Life
Special Perks Just for You
Save on Your Finances
Save on Wellness
Set Sail with Cruise Benefits
Contact Phone Numbers
If you have general questions about the benefits plans, please contact Human Resources. If you have questions about the health insurance plans, flexible spending account (FSA or LFSA), or health spending account (HSA), please contact one of the following individuals at our Benefits Advisors at TWS: Tiffany and Megan can assist with claim issues, doctor & hospital network access, insurance plan info., ID card replacement, etc.
866-904-9081 Medical - Healthgram
877-790-2583 Medical - BCBSM (Southfield Only)
800-835-2362 TeleHealth - Teladoc
800-366-2961 FSA/HSA - Admin America
877-226-8993 Prescription Rx - ProCare PharmacyCare
866-274-9887 Dental - Equitable
866-274-9887 Vision - Equitable
866-274-9887 Disability - Equitable
866-274-9887 Life Insurance - Equitable
833-256-5115 EAP (Employee Assistance Program) - Equitable
855-327-1476 Emergency Travel Assistance - Equitable
888-949-1001 Wellness App - GoPivot Support
404-704-7787 Online Financial Education - 5/3 Bank Membership Advantage
800-999-8786 401(k) - TruStage [Benefits for You]
800-331-6483 Tickets At Work
Kathy Garcia - Senior HR Generalist
P: (678) 248-4755
E: humanresources@procarerx.com
Trina Whitlow - Senior HR Generalist
P: (248) 204-6380
E: humanresources@procarerx.com
Alejandra Negrete - Wellness Program Coordinator
Renae Skrine - VP Human Resources
P: (678) 248-3134
E: humanresources@procarerx.com
Tiffany Sims
P: (678) 928-6712
E: tiffany.sims@twsinsurance.com
Megan Hulsey
P: (678) 928-6725
E: megan.hulsey@twsinsurance.com
Dawn Parson
P: (248) 204-5609
Full-time U.S. mainland employees receive 6 paid holidays per year:
*New Year's Day *Memorial Day *Independence Day
*Labor Day *Thanksgiving Day *Christmas Day
Full-time employees in Puerto Rico are entitled to additional statutory holidays. Check with PR Human Resources for more details:
If a holiday falls on a Saturday, the holiday will be observed on Friday. If a holiday falls on Sunday, the holiday will be observed on Monday.
This page is managed by Human Resources