Emirates is the national Airline of Dubai, located in the United Arab Emirates. The Airline is famous for its top-notch flying experience and warm hospitality extended by the customer service executives. As you read further, you will learn about the Emirates Airlines Cancellation Policy and how you can use it.
If you have to cancel your flight due to an urgent meeting or family obligation that cannot be postponed, then you can either cancel your flight or make modifications to it, like changing the date of your flight.
Following are some ways by which you can do so:
Online Method: Modifying or Changing flights is made easier, as all you have to do is navigate your web browser to the Emirates official website. Enter details like the confirmation number and last name of the passenger. Please remember that some service fees may be charged on your request, which depends on the fare rules. Once you've filled in the information and made the payment, your modification/change request is processed.
Cancel Flight through Emirates Phone Number: Passengers who wish to cancel or modify their flight ticket can do so by calling the Emirates phone number 1-800-777-3999/1-855-200-0639 (OTA). Once you connect with the representative, please explain your concern to them. They will complete your process for you, and all you need to do is provide them with the ticket details as they ask. Therefore, keep your booking details handy to ensure a hassle-free and smooth helpline experience. Once this process is completed, your request is processed.
Reach to Ticket Office Emirates: If any passenger prefers face-to-face assistance, then they may receive it by visiting the nearest Emirates office. Explain to them that you want to change/modify your ticket, and they will do so for you. Keep your booking details handy as the executives may ask for some booking details. Once you provide them with the details, your request will be processed, and on your Email, you will receive a confirmation.
Sometimes, due to some unfortunate circumstances, passengers have to cancel their booked flight tickets. Emirates Airlines understands these situations and has therefore provided all customers with a detailed Cancellation Policy.
Read the points mentioned below to know the key highlights of this policy:
Emirates Airlines provides its passengers with the opportunity to cancel their booked flight within 24 hours of purchasing it. This is known as the 24-hour Cancellation Policy, where the passenger is not charged any cancellation fee.
Please note that if the time of cancellation exceeds 24 Hours, then the standard cancellation charges are applied. There are no exceptions to this policy, and it applies to all types of fares.
Only flights that are booked from the official website of Emirates Airlines are allowed for cancellation. Any Emirates flight booked through a third-party travel service cannot be canceled on the Emirates Airline website. Hence, please request the travel agent or third-party travel website in case of cancellation.
Emirates Airlines Refund can take up to seven business days to reflect in your account, so please allow the Airline this time and be patient.
You will only receive your money back if you fill out the refund request form available on the official website of the Airline.
The refund amount that passengers will receive is subject to the fare type. For example, Flex and Flex Plus Fare are refundable tickets and, hence, are eligible for a full refund if canceled within 24 hours of purchasing the ticket. Whereas Silver Fare, which is a non-refundable ticket, does not qualify for a refund.
In case any passenger booked their flight using an award ticket, they may cancel their ticket and receive a refund amount by redeeming their award points.
Emirates airlines may ask for some applicable cancellation fee and applicable charges, like every other major Airline. Emirates has its own cancellation charges and policy which is one of the important factor to know before processing the flight cancellation.
Read the points mentioned below to understand the Cancellation Policy rules and regulations:
The Emirates Airlines Cancellation Policy states that passengers with refundable tickets can apply for a full refund; however, some cancellations will apply depending on the fare type and time of cancellation.
In comparison, canceling non-refundable tickets will result in converted points that are valid for up to one year and can be redeemed by the passenger on their next flight.
Passengers holding a Saver Fare can cancel their ticket for a fee. International flights that depart from the United States are subject to a cancellation of USD 400 for Business Saver Fares and USD 300 for Economy Saver Fares.
Passengers holding a Flex Fare may also change or cancel their booked Emirates ticket at a cost. For international flights that are departing from the United States, a cancellation fee of USD 200 is levied on Economy Flex Fares, whereas Business Flex fares are subject to a cancellation fee of USD 400 before departure.
If any passenger wishes to cancel their Business Flex Fare after departure, then a cancellation fee of USD 1000 is charged. A cancellation fee of USD 400 is charged on passengers canceling a First Flex Fare.
Passengers holding a Flex Plus Fare ticket can cancel and receive a refund free of cost across all travel classes.
All passengers must follow the set guidelines by Emirates Airlines Cancellation Policy. In case of any queries, you may contact Emirates through their Live Chat option available at their official website or dial 1-800-777-3999/1-855-200-0639 (OTA) to connect with an Emirates customer service executive.
It's essential for all passengers to understand the refund policy set forth by Emirates Airlines when passengers make a request for reimbursement or cancel their booked tickets. The amount of Refund that every passenger will receive is subject to various factors, like cancellation time, fare type that the passenger holds, refund eligibility as per the ticket, and more.
Passengers holding refundable tickets, like Flex Plus Fare and Flex, can receive a full refund by canceling their ticket within 24 hours of purchasing the ticket or prior to the departure time.
Passengers holding a non-refundable ticket, like Silver Fare, are not eligible for a refund on their canceled ticket. However, the passengers may receive a government tax amount as a refund if their ticket is eligible for it.
Please remember that the time taken to process your Refund may vary from person to person. The banking institutions and payment methods play a major role in this, as the Refund is processed in the same mode of payment only. Please be patient and allow Emirates Airlines the time that they require.
If you find you are applicable to claim a refund from the airlines then you must know the perfect ways to request for you refund. Passengers seeking a refund on their canceled flights may apply for a refund.
Following the procedure given below:
Visit the official Emirates Airlines website or dial customer service number at 1-800-777-3999/1-855-200-0639 (OTA)
Click on My Bookings.
A refund form will be displayed after canceling your ticket.
Fill out the refund form with details as given on your booked ticket.
Provide the last name of the passenger and other personal details as asked.
Select the option for which you are applying for a refund.
Add your booked ticket details.
Fill out your preferred payment method.
Hit the Submit button, and your refund request will start processing.
If any passenger has booked their Emirates ticket through a travel agent or third-party travel agency, then they must contact them to process a refund. Only those tickets that were booked through the official website of Emirates are eligible to request a refund through the website.
Yes. Emirates allows its passengers to cancel their booked tickets within 24 hours of purchasing them. They are eligible for a full refund under this risk-free period, and no exceptions are made for any ticket fare type. All the ticket fares are eligible for cancellation as well as a full refund.
If Emirates cancels your flight due to some unforeseen reason, then you will get a full refund on your refundable ticket. If you hold a non-refundable ticket and Emirates cancels your flight, then a refund in terms of credits is received that you can redeem in your future Emirates ticket bookings.
According to the Emirates Airlines Cancellation Policy, a cancellation fee may apply on flights that are canceled after the 24-hour risk-free period. However, the fee may differ from person to person, as tickets vary on factors like route, fare type, and more. As of now, the general cancellation fee is around USD 200 per ticket, but may change as per different conditions.
Customers who have a query can contact the Airlines by clicking on their Live Chat option that is available on their official website. Other ways to get in touch with Emirates involve sending them an Email or simply dialing 1-800-777-3999/1-855-200-0639 (OTA) to connect with Emirates Airlines Customer Service.