Privacy policy

Last Updated: Septemeber 5 2025

Introduction:

Welcome to the EMCP.
This mobile application is developed to facilitate citizens/students in submitting complaints to the concerned persons.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, and how we use it.

2. Information We Collect

When using the EMCP app, we may collect:

• Login Information – such as your phone number, email, or name (depending on login method).

• Complaint Details – the information you provide when submitting a complaint.

• Device Information (Basic) – such as device ID and OS version (for security and app performance).

 We do not collect sensitive data like contacts, media, or personal files unless required to support your complaint.

3. How We Use Your Information

Your data is used strictly for the following purposes:

• To authenticate your login.

• To submit and track complaints.

• To improve security, performance, and reliability of the app.

• To communicate updates about your complaint, if needed.

4. Data Sharing & Disclosure

We do not sell or share your personal data with third parties for marketing purposes.

Your data is only shared with:

• Relevant Government Authorities / Education Ministry for addressing complaints.

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

6. Your Rights

You have the right to:

• Access the information you have submitted.

• Request correction or deletion of your complaint data (subject to government regulations).

7. Permissions Used in App

The app requests the following permissions (as seen in your Manifest):

• Internet & Network Access – to connect with servers.

• Camera (optional) – for uploading complaint-related images.

• Location (optional) – if required to identify the complaint location.

• Storage (optional) – for attaching documents/images with complaints.

We only use these permissions for the stated purposes.

8. Contact Us

If you have questions about this Privacy Policy, please contact:

[Developer Contact]
Email: ussmobileapp1@gmail.com