Last updated: September 2026
Elvaura AI allows users to permanently delete their account and associated personal data.
Users who have access to the Elvaura AI application can delete their account directly from within the app.
Users who no longer have access to the application or are unable to use the in-app account deletion function can request account deletion using the contact method provided below.
To permanently delete your Elvaura AI account from within the application:
Open the Elvaura AI app.
Sign in to your account.
Go to Profile.
Scroll to Account Actions.
Select Delete Account.
Follow the on-screen instructions to confirm the deletion.
Once the deletion process is confirmed, your Elvaura AI account and associated personal data will be permanently deleted, subject to any limited information that may need to be retained where required or permitted by applicable law.
When your account is deleted, personal data associated with your Elvaura AI account will be deleted, including, where applicable:
Account and profile information.
Age and other profile information.
Fitness goals and personalization information.
Weight, height, target weight and other profile measurements.
Nutrition goals and logged nutrition data.
Workout plans, workout activity and progress information.
AI Coach and AI-related information associated with your account.
AI Pet progress and related account data.
Health and activity information stored by Elvaura AI, including steps and total calories burned where Health Connect has been connected.
Notification preferences and related account settings.
Other application data associated with your user account.
Elvaura AI does not intentionally retain meal scan photographs as permanent meal records after they have been processed, unless a feature clearly informs you otherwise.
Information derived from meal analysis, such as nutrition information or meal totals, may form part of your account data and will be deleted with your account where applicable.
Some limited information may be retained where necessary or permitted for purposes such as:
compliance with applicable legal or regulatory obligations;
accounting or transaction record requirements;
security and fraud prevention;
dispute resolution; or
establishment, exercise or defence of legal rights.
Any information retained for these purposes will only be kept for as long as reasonably necessary for the applicable purpose and will not be used for unrelated purposes.
If you no longer have access to the Elvaura AI app or are unable to use the in-app account deletion function, you can request permanent deletion of your Elvaura AI account and associated personal data by contacting:
Email: elvaura.support@gmail.com
Where possible, please send your request from the email address associated with your Elvaura AI account so that account ownership can be verified and the deletion request can be processed securely.
Please clearly state that you are requesting permanent deletion of your Elvaura AI account and associated personal data.
After account ownership has been appropriately verified, the account and associated personal data will be deleted, subject only to any limited information that may need to be retained where required or permitted by applicable law.
Deleting your Elvaura AI account deletes Health Connect-derived information that has been stored by Elvaura AI as part of your account, where applicable.
Deleting your Elvaura AI account does not delete the original information stored in Health Connect or by other health applications on your device.
Health Connect permissions and data stored by other applications can be managed separately through Health Connect or your Android device settings.
Deleting your Elvaura AI account does not automatically cancel an active Google Play subscription.
If you have an active Elvaura AI subscription, you should separately manage or cancel the subscription through the Google Play account used to make the purchase.
ANDON RAPOLLARI
App: Elvaura AI
Contact: elvaura.support@gmail.com