Effective Date: 4/21/25
Last Updated: 4/21/25
Mari ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you use Mari, an AI-driven couple therapy application, and outlines your rights in relation to that information.
We collect the following categories of information:
Phone Number
User input and AI responses during therapy sessions
Stored securely in Firebase to allow session continuity and longitudinal relationship insights
Device type and OS
Session timestamps
Feature usage metrics (e.g., how often users access journaling or messaging features)
Crash logs and bug reports
Country or region (general location)
App version
In-app behavior (anonymized and aggregated)
We do not collect any sensitive device-level identifiers such as IMEI numbers, SIM card data, or contact lists.
We use your data to:
Provide and maintain the app’s core functionality
Deliver AI-generated therapeutic interactions
Improve app experience and performance through analytics
Respond to technical issues or customer support inquiries
Conduct internal research to enhance relationship insights (only on aggregated data)
We do not use your data for any marketing purposes.
We do not sell, rent, or share your personal information with third parties for advertising or commercial purposes.
Your data may only be shared under these conditions:
With your consent: e.g., exporting your conversation history upon request
With service providers: e.g., Firebase and Google Cloud for secure data storage and AI processing
Legal obligations: We may disclose data if legally required, such as to comply with a subpoena or court order
We retain your data only as long as necessary to provide the service, unless a longer retention period is required by law.
You may request data deletion at any time by contacting us at [Insert Email]
Upon account deletion, your associated conversation history and account info will be permanently removed from our databases within 7 days
We take data security seriously. Measures include:
End-to-end encryption of stored data using Firebase Firestore security rules
Secure HTTPS communication between app and servers
Role-based access control for internal data access
Regular vulnerability scanning and compliance with industry-standard best practices
Despite our efforts, no system can be 100% secure. We encourage users to use strong passwords and report any suspicious activity.
Mari uses AI to generate responses in your therapy sessions. These interactions are:
Processed via secure APIs
Not used to train third-party AI models
Reviewed only in aggregated, anonymized form (if at all) for product improvement
We do not use your individual conversations for training without your explicit opt-in consent.
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to our use of your data
Withdraw consent at any time
To exercise these rights, please contact us at [Insert Email].
Mari is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we learn that a child under 13 has provided personal information, we will delete it immediately.
We may update this policy to reflect changes in law, technology, or our practices. When we do, we will notify users via in-app notice or email. The updated version will always be available within the app and on our website.
If you have questions or concerns about this policy, please contact us at:
Email: nicholaselsener@gmail.com