PhD, Economics (Public Health), Florida State University, 2021
MS, Economics (Environment), University of Delaware, 2009
BA, Sustainable Development, University of Delaware, magna cum laude, 2007
Leadership: strategy, creativity, performance improvement, process improvement, program management, people management, data-driven decision making
Building diverse coalitions: implementing principles of trauma-informed care, respecting lived experience, creating a culture of valuing diverse contributions, developing team members, improving accessibility
Professionalism and authenticity: integrity, restoring public trust, improving public perception, managing crises, tailoring communications to the audience
Data: strengthening data systems, validating compliance and reporting, managing quantitative and qualitative data and policy analysis
Software: quantitative and qualitative data analysis software and coding, relational databases, project management software, and visualization software. Stata, R, SAS, Excel, Access, Project, Trello, Planner, Tableau, Power BI
Languages: English (native), Spanish (proficient)
EXPERIENCE
Data-driven impact (11/2024-present)
Helping Baltimore leaders get results by wrangling data, highlighting successes, streamlining systems, and identifying opportunities for growth.
Research Program Manager, CLEAR (6/2022-4/2024)
Grew, managed, and directed transgender and nonbinary health research-practice program
Built community relationships in support of community-engaged research
Grew and directed community capacity-building program supporting positive community relationship
Oversaw community member linkage to affirming services, including housing, medical care, mental health care, harm reduction, safer sex, and HIV prevention or treatment
Developed and implemented crisis response protocols in collaboration with community
Oversaw collection and development of resources and educational materials for community members, including a database of community resources and curated educational materials
Managed staff through trauma-informed antiracist lens, including hiring, onboarding, continuing professional development, regular feedback, and formal evaluations
Strengthened Community Advisory Board through recruitment, training, empowerment for decision-making, and strategic engagement in improving community relationships
Oversaw implementation: created positive program culture, administered all aspects of research-practice program, managed IRB interactions, strengthened qualitative and quantitative data collection instruments, and oversaw data collection/ management/ analysis
Prepared and presented monthly updates for Co-Investigator team, including funders
Government Operations Consultant III, Medicaid Policy (5/2021-6/2022)
Co-led two agency-wide strategic project teams in heavily matrixed environment
Compiled performance metrics for plans serving Medicare-Medicaid beneficiaries
Researched potential for health and service improvements from $6.8 billion budget
Built consensus regarding strategic policy improvements
Strengthened State of Florida contracts serving Medicare-Medicaid beneficiaries
Oversaw project assignments of 12+ team members, including administrators
Led discussion with federal regulators related to policy improvements
Presented strategy options for Division of Medicaid leadership
Arranged Florida Medicaid Management Information System updates to match policies
Reported to Medicaid director and deputy director on project team progress
Prepared presentations, briefs, contracts, provider alerts, information request responses
Principal Investigator, Public Mental Health in the US (1/2019-7/2021)
Reviewed relevant literature and current events to evaluate needs
Designed policy to improve efficiency and productivity, and field-tested results
Designed and managed statistical process for new randomized controlled trials, field experiments
Developed new survey design and recruitment mechanism
Wrote and submitted pre-analysis plan
Programmed Qualtrics data collection tools, considering maintaining participant engagement while discussing sensitive subjects
Implemented innovative recruitment strategy
Managed incoming data using Stata, and provided customer service to participants
Collected, verified, cleaned, and analyzed data using econometric methods
Estimated social welfare costs and benefits of a health policy intervention
Developed visual representations of results to support clear communication
Orally communicated results and policy recommendations to technical audiences
Wrote manuscript of results for publication in peer-reviewed journal
Principal Investigator, Adult Education in Nicaragua (1/2014-12/2018)
Led community workshop and field interviews to evaluate needs and resources for supporting small artisan businesses in socioeconomically disadvantaged community
Designed policy intervention accounting for community strengths and needs
Designed accessible surveys, randomized controlled trials, and field experiments to test intervention
Consulted with international economists regarding experimental designs
Supervised and mentored 4 undergraduate researchers using Agile development methods
Planned program workload for US-based and Nicaragua-based team members
Navigated crisis of civil unrest in Nicaragua in close collaboration with partner organization
Utility Strategy and Regulatory Affairs (11/2012-7/2013)
Developed and proposed Smart Grid strategy addressing company concerns for the future
Interviewed all VP stakeholders and synthesized findings
Summarized concerns and proposed solutions for Senior VP of Power Delivery
Continued responsibilities from Pepco Holdings lead role except for representing the company externally
Pepco Holdings, Inc.
Lead, Power Delivery Regulatory Strategy (8/2011-9/2012)
Managed regulatory reporting in strategic planning and reliability
Led company interactions with District of Columbia government regulators (Public Service Commission) related to company infrastructure
Facilitated service reliability working group with company representatives and government regulators
Fielded regulator questions related to company infrastructure
Produced regulatory filings related to company infrastructure and investments
Compiled and edited sensitive regulatory documents
Tailored communications to the audience
Coordinated responses from across the company
Interpreted technical details between engineers and attorneys
Directed meetings with highest company executives including EVP
Mentored and oversaw reporting requirements of team members
Served as electric utility representative at District of Columbia Emergency Operations Center during storm crisis response alongside emergency services, housing, and human services agencies
Analyst, Program Design & Evaluation (2/2009-8/2011)
Coordinated federally grant-funded Smart Grid research with Carnegie Mellon team
Drafted, helped negotiate, and managed research collaboration contract
Built consensus between research team and initially opposing staff
Led budget oversight and project management for research project
Oversaw evaluation of energy efficiency and demand response programs
Managed evaluation budgets, helped negotiate and manage contracts
Represented utility in regional energy efficiency evaluation collaborations