Elite Academy ("we", "our", or "us") is an e-learning platform designed to help students access educational content, classes, examinations, question banks, teachers, and other learning resources.

This Privacy Policy explains how Elite Academy collects, uses, stores, and protects information when you use our mobile application and related services.

1. Information We Collect

Depending on how you use Elite Academy, we may collect the following information:

Account Information

When you create an account, we may collect:

- Name

- Email address

- Phone number, where provided

- Profile photograph, where provided

- Account credentials and authentication information

Educational Information

To provide our educational services, we may collect:

- Enrolled batches

- Courses and classes

- Examination and assessment results

- Question-bank activity

- Learning progress

- Premium subscription or batch access information

Device and Technical Information

We may automatically receive limited technical information such as:

- Device type and model

- Operating system version

- App version

- IP address

- Crash and diagnostic information

- Basic usage and performance information

This information is used primarily to maintain, secure, and improve the application.

2. How We Use Your Information

We may use collected information to:

- Create and manage your Elite Academy account

- Provide access to educational courses, classes, and batches

- Manage Free and Premium access

- Track learning progress and examination results

- Provide personalized educational features

- Allow students to interact with available teachers and educational content

- Send important account, class, examination, or service notifications

- Process and verify subscriptions or payments where applicable

- Maintain application security

- Detect and prevent unauthorized access, abuse, or fraudulent activity

- Diagnose technical problems and improve application performance

- Improve our educational services and user experience

We do not sell users' personal information.

3. Sharing of Information

We may share limited information with trusted service providers when necessary to operate Elite Academy.

These providers may include services used for:

- Authentication

- Cloud storage and databases

- Application hosting

- Analytics and crash reporting

- Payment or subscription processing

- Push notifications

Such services may process information only as necessary to provide their services to us.

We may also disclose information when required by applicable law, legal process, or to protect the rights, safety, and security of Elite Academy, our users, or others.

4. Payments and Premium Services

Elite Academy may provide paid Premium features or Premium batches.

If payment services are used, payment information may be processed by the relevant payment provider or platform. Elite Academy does not intentionally store complete payment card information such as full card numbers or security codes unless explicitly stated otherwise.

5. Data Security

We take reasonable technical and organizational measures to protect user information against unauthorized access, alteration, disclosure, or destruction.

However, no internet-based service can guarantee absolute security. Users should also protect their account credentials and avoid sharing passwords or authentication information with others.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain legitimate business and legal requirements, resolve disputes, enforce agreements, and maintain security.

When information is no longer required, we may delete or anonymize it in accordance with our operational and legal requirements.

7. Account and Data Deletion

Users may request deletion of their Elite Academy account and associated personal information.

To request account deletion, contact us using the contact information provided below.

After receiving and verifying a valid deletion request, we will delete or anonymize applicable personal information, except information that we are legally required or legitimately permitted to retain.

Some information may remain temporarily in backups before being securely removed according to our retention procedures.

8. Children's Privacy

Elite Academy is an educational platform and may be used by students of different age groups.

We do not knowingly collect personal information from children in violation of applicable laws. Where applicable, parental or guardian consent and other required safeguards will be followed.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

9. Third-Party Services

Elite Academy may use third-party technologies and services to provide authentication, hosting, databases, analytics, notifications, payment processing, and other functionality.

These third-party services may have their own privacy policies governing how they process information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our application, services, legal requirements, or data practices.

When we make significant changes, we may provide an appropriate notice through the application or other available communication channels.

The updated policy will be published with a new "Last Updated" date.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Elite Academy

Email: Eliteacademyaid@gmail.com

By using Elite Academy, you acknowledge that you have read and understood this Privacy Policy.