This Privacy Policy explains how Chart AI (“we,” “our,” or “us”) collects, uses, stores, and protects your information when you use our iOS and macOS application (the “App”). The App allows users to upload chart images and receive AI-powered analysis.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the App.
If you have any questions or concerns, contact us at mahboobk522@gmail.com.
The App does not require account creation and generally does not collect personal information.
However, we may collect limited information in the following cases:
Chart Images: Images you upload for analysis
Support Requests: If you contact us, we may collect your email address and any information you voluntarily provide
Uploaded images are used only to generate AI-based analysis and are not used for training AI models unless explicitly stated.
When you use the App, certain information may be collected automatically, including:
Device Information: Device model, operating system version, app version
Usage Data: App interactions, feature usage, timestamps
Diagnostics & Crash Data: Error logs and performance data
This data is collected in an aggregated or anonymized form and cannot be used to identify you personally.
We use the collected information to:
Analyze uploaded chart images and provide AI-generated insights
Improve app performance, accuracy, and user experience
Detect bugs, crashes, and technical issues
Ensure app security and prevent misuse
We do not use your data for advertising or sell your information to third parties.
Uploaded chart images are processed securely
Images are not permanently stored unless required temporarily for processing
Images are not shared with other users
Images are not used to identify individuals
If third-party AI services are used, data is processed strictly to provide the requested analysis and handled according to applicable data protection laws.
If you are located in the EU, UK, or similar jurisdictions, we process data based on:
User Consent: When you upload images or contact support
Legitimate Interest: To operate, secure, and improve the App
Legal Obligations: When required by law
You may withdraw consent at any time by contacting mahboobk522@gmail.com.
We may use analytics tools (such as Apple App Analytics or similar services) to understand app usage and improve performance.
Collected data may include:
App usage statistics
Device and OS information
Crash and diagnostics data
All analytics data is anonymized and used strictly for app improvement.
We retain data only for as long as necessary:
Chart images: Deleted automatically after analysis
Support communications: Retained only as long as needed to resolve issues
Diagnostic data: Stored temporarily for performance improvement
When data is no longer required, it is securely deleted or anonymized.
The App is not intended for children under the age of 13.
We do not knowingly collect personal data from children. If you believe a child has provided personal information, contact us at mahboobk522@gmail.com, and we will delete it promptly.
We do not sell or rent personal data.
We may share non-personal, aggregated, or anonymized data with:
Analytics and performance monitoring services
Cloud or AI processing providers strictly for app functionality
All partners are required to comply with data protection laws.
Depending on your location, you may have the right to:
Access the data we hold about you
Request correction or deletion of your data
Object to or restrict processing
Withdraw consent at any time
To exercise these rights, contact mahboobk522@gmail.com.
You also have the right to file a complaint with your local data protection authority if you believe your data is being mishandled.
The App does not use cookies.
Any tracking is limited to essential analytics and diagnostics required for app functionality.
We may update this Privacy Policy from time to time. Any changes will be reflected by an updated “Last Updated” date. Significant changes may be communicated through the App.
We encourage you to review this policy periodically.
To provide AI-powered features and enhanced functionality, our applications may share specific user-provided data (such as images, text, or files) with secure third-party AI analysis services. This data is shared strictly for the purpose of processing the requested analysis or generating AI-driven insights. Our third-party AI partners are selected based on their commitment to data security and privacy, and they are prohibited from using your data to train their models or for any purpose other than providing the specific service requested through our applications.
If you have any questions, concerns, or data requests, contact us at:
Email: mahboobk522@gmail.com.