Privacy Policy for ElHaflaga App

Effective Date: June 18, 2025
Contact Email: ahmedelmwafy@gmail.com

Thank you for using ElHaflaga ("the App"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use the App.

1. Information We Collect

When using ElHaflaga, we may collect the following information:

Location Data: To connect you with nearby users and services when you request or provide help.
Phone Number: Used to facilitate communication between users when help is needed.
Device Information: Such as device type, operating system, and unique identifiers for app performance analytics and security.
Help Requests & Interaction Logs: To improve the quality and safety of services.

2. How We Use Your Information

We use your data to:

Connect you with nearby users or service providers when you send or receive help requests.
Display your approximate location on the map (with your consent).
Communicate important notifications.
Improve user experience and ensure system security.

3. Data Sharing

We do not sell your personal data.

Your data may be shared only with other users when you submit a help request. Your phone number and location will be visible to nearby users temporarily for the purpose of assistance.

We may also share data with third-party service providers strictly to support app functionality (e.g., maps, push notifications).

4. Data Security

We use modern security measures to protect your information. However, please note that no system is 100% secure.

5. Your Rights

You can:

Request deletion of your data.
Revoke access to location via your device settings.
Contact us regarding any privacy concern at: ahmedelmwafy@gmail.com

6. Children’s Privacy

This app is not intended for children under 13. We do not knowingly collect data from minors.

7. Changes to This Policy

We may update this policy from time to time. You will be notified of significant changes within the app.