Effective Date: July 24, 2026
Welcome to Electron. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Electron collects, uses, stores, and protects your information when you use our mobile application. By using the Electron application, you agree to the collection and use of information in accordance with this Privacy Policy.
To provide our services, Electron may collect personal information that you voluntarily provide while using the application. This information may include your full name, phone number, email address (if provided), delivery address, and any additional information you choose to include when placing an order.
We also collect information related to your purchases, including product details, order history, order value, delivery status, and transaction records in order to process your orders and provide customer support.
Electron may request access to your device's location to help determine your delivery address and improve the accuracy of product delivery. You may disable location access at any time through your device settings; however, certain features of the application may not function properly.
The information we collect is used to provide and improve our services. Specifically, your information may be used to create and manage your account, process and deliver your orders, communicate with you regarding your purchases, provide customer support, send order confirmations and delivery updates, improve the quality and performance of our services, and send promotional offers or marketing notifications if you choose to receive them.
Electron does not sell, rent, or trade your personal information.
Your information may be shared only when necessary with authorized employees responsible for processing your orders, delivery personnel responsible for delivering your purchases, or governmental authorities when disclosure is required by applicable laws or legal obligations.
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Although we strive to use commercially acceptable methods to safeguard your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Electron retains your personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer required, it will be securely deleted or anonymized where appropriate.
Depending on your local laws, you may have the right to access your personal information, request corrections, request deletion of your account and personal data, withdraw consent where applicable, and opt out of receiving promotional communications at any time.
Electron may send notifications regarding order confirmations, order status updates, shipping progress, customer service communications, promotional offers, discounts, and important service announcements. You may disable notifications at any time through your device settings.
Electron offers return and exchange services in accordance with our Return and Exchange Policy. Eligibility for returns or exchanges may depend on the product condition, warranty terms, and the applicable return period. Please refer to our Return & Refund Policy for complete details.
Electron is not intended for children under the age permitted by applicable law. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.
Electron reserves the right to modify or update this Privacy Policy at any time. Any changes will become effective immediately after the updated version is published within the application or on our official website. Continued use of the application after such updates constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following information:
Email: husamfalah99@gmail.com
Phone: +9647825613918
Customer Support: Available through the "Contact Us" section within the Electron application.
By using the Electron application, you acknowledge that you have read, understood, and agreed to this Privacy Policy.