EKR e-Book Store - T&C , Privacy and Refund Policy

-----

1. Online Store Terms:

By accessing or using the EKR Bookstore website, you agree to be bound by these terms and conditions, including any additional terms, conditions, and policies referenced herein. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

2. Razorpay Payment Gateway:

All transactions on the EKR Bookstore website are securely processed through Razorpay, a trusted payment gateway. By using this service, you agree to Razorpay’s terms and conditions. EKR Bookstore does not store any payment card details on our servers. All payment processing is handled securely by Razorpay.

3. Accuracy, Completeness, and Timeliness of Information:

EKR Bookstore strives to ensure that the information on our website is accurate and up-to-date. However, we do not warrant that the information provided is complete, accurate, or current. The content on this site is provided for general information purposes only and should not be relied upon without consulting more accurate, complete, or timely sources of information. Any reliance on the information on this site is at your own risk.

4. Contact Information:
If you have any questions or concerns regarding these terms and conditions, please contact us at earth.kumar.roy9752@gmail.com (mailto:earth.kumar.roy9752@gmail.com). EKR Bookstore is committed to addressing your concerns promptly and ensuring a satisfactory experience.

--------------------------------------------------------------------------------------

At EKR Bookstore, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect your data.

1. Information Collection:

EKR Bookstore collects personal information when you make a purchase, sign up for our newsletter, or otherwise interact with our website. This information may include your name, email address, phone number, and payment details.

2. Use of Information:

The information EKR Bookstore collects is used to process your orders, provide customer service, and improve our website. We may also use your information to send you promotional emails about new products, special offers, or other information which we think you may find interesting.

3. Protection of Information:

EKR Bookstore is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

4. Third-Party Disclosure:

EKR Bookstore does not sell, trade, or otherwise transfer your personal information to outside parties unless required by law or as necessary to process your transactions (e.g., with payment processors like Razorpay).

5. Cookies:

The EKR Bookstore website uses cookies to enhance your experience and collect data about site traffic and interaction. You can choose to accept or decline cookies through your browser settings.

6. Your Consent:

By using the EKR Bookstore website, you consent to our privacy policy.

-----------------------------------------------------------------------------------

Refund Policy

At EKR Bookstore, we strive to provide our customers with the best possible service. However, due to the nature of digital products, all sales are final, and we do not offer refunds on any transactions.

1. No Refunds:

Once a transaction is completed and the e-book is downloaded, the sale is final, and no refunds will be issued. EKR Bookstore recommends verifying the details of your purchase before completing the transaction.

2. Failed Download:

If you successfully complete a transaction but are unable to download the e-book due to technical issues, please contact us immediately. You should email us at earth.kumar.roy9752@gmail.com with your invoice attached. After verifying your purchase, EKR Bookstore will ensure that a copy of the e-book is personally sent to your WhatsApp and phone number.

4. Ebook Access and Privacy Restrictions:

By purchasing an ebook, buyers acknowledge that the ebook is accessible in a view-only format, restricted from sharing, downloading, or printing to maintain privacy. Unauthorized sharing, downloading, or attempts to bypass these restrictions may result in access suspension and potential legal action.

5. Partial Payment Terms and Legal Agreement:

If opting for a partial or deferred payment plan, buyers are required to complete an agreement form accurately, available here. Submission of incorrect data or failure to settle the remaining balance may lead to ebook access suspension, legal action, and permanent access removal.

5. Contact Information:

For any issues regarding your purchase, including download difficulties or other concerns, please contact us promptly at earth.kumar.roy9752@gmail.com . EKR Bookstore is here to assist you and ensure that you receive the product you purchased.

--------------------------------------------------------------------------------