Effective Date: January 26, 2025

1. Introduction

This Privacy Policy describes how Teaa we collects, uses, and protects your information when you use our mobile application designed to assist with Islamic pilgrimage services including Hajj and Umrah.

2. Information We Collect

Personal Information:

Account Information: Name, email address, phone number, and authentication credentials

Verification Data: Information required for pilgrim account verification

Profile Information: User preferences, language settings, and accessibility options

Usage Information:

App Analytics: How you interact with our app features

Device Information: Device type, operating system, and app version

Notification Data: Push notification preferences and delivery status

Pilgrimage-Related Data:

Service Bookings: Tawaf, Sa'i (Safa and Marwa), and other pilgrimage service reservations

Progress Tracking: Completion status of pilgrimage rituals

Location Data: GPS location for pilgrimage guidance (after take user permission)

3. How We Use Your Information

Service Delivery: Provide comprehensive pilgrimage guidance and booking services

Account Management: Create and manage your pilgrim account

Authentication: Verify your identity and secure your account through our API

App Improvement: Analyze usage patterns to enhance user experience

Compliance: Meet Saudi Arabian regulations and Islamic pilgrimage requirements

4. Information Sharing

We do not sell your personal information. We may share information with:

Service Providers: Third-party vendors who assist in app functionality and pilgrimage services

Government Authorities: Saudi Arabian authorities for Hajj/Umrah registration when required

Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate security measures including:

Encryption of sensitive data during transmission

Secure authentication protocols with Bearer tokens

Regular security assessments of our API endpoints

Limited access to personal information on a need-to-know basis

6. Your Rights

You have the right to:

Access your personal information

Correct inaccurate data

Delete your account and associated data

Opt-out of marketing communications

Data portability (where applicable)

Withdraw consent for data processing

7. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

8. International Data Transfers

Your information may be transferred to and processed in Saudi Arabia and other countries. We ensure appropriate safeguards are in place for international transfers.

9. Third-Party Services

Our app integrates with:

Prayer time calculation services

Mapping and navigation services

Push notification services

Analytics services

10. Specific App Features

Pilgrimage Guidance:

Kaaba Tawaf: Track and guide circumambulation rituals

Sa'i (Safa and Marwa): Monitor walking between the two hills

Mina Departure: Provide guidance for leaving Mina

Notifications:

We send notifications for:

Prayer times (Salah reminders)

Pilgrimage ritual reminders

Booking confirmations and updates

Important service announcements

Location Services:

We request location permission to:

Provide accurate guidance during pilgrimage rituals

Show nearby holy sites and facilities

Enhance navigation within Makkah and Madinah

11. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Pilgrimage-related data may be retained for historical and compliance purposes.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the app or email.

13. Compliance

This privacy policy complies with:

Saudi Arabian Data Protection Regulations

General Data Protection Regulation (GDPR)

California Consumer Privacy Act (CCPA)

App Store and Google Play Store requirements